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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Lasana, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The check in service was great. The lady that checked us in was extremely nice and friendly. But that is where the only good thing came from my experience. The room was dirty. The beds needed to be clean. The shower did not work.
Business response:
Thank you for sharing your feedback with us. Although you liked the service provided by one of the associates at the front desk, we apologize for the issues you had in your suite. We will share your comments with the housekeeping and maintenance teams for their review and action. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Quick check in and friendly employees.
Business response:
Thank you for choosing Extended Stay America and for reviewing your stay. We are glad you were pleased with our courteous associates and attentive front-desk services. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Recommend. Would recommend clean, fair price.
Business response:
Thank you for recommending Extended Stay America. We are delighted to know you loved our clean hotel and were impressed with our affordable prices. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
A
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
I really loved the hotel and the staff very kind and friendly and I will be using this hotel from now on😊
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Business response:
Keisa, thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Lasana, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.