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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Terri, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Always Nice staff Always has been clean for a “cheaper”$ hotel
Business response:
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our cordial services and clean accommodations at such affordable rates. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Lasana, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The check in service was great. The lady that checked us in was extremely nice and friendly. But that is where the only good thing came from my experience. The room was dirty. The beds needed to be clean. The shower did not work.
Business response:
Thank you for sharing your feedback with us. Although you liked the service provided by one of the associates at the front desk, we apologize for the issues you had in your suite. We will share your comments with the housekeeping and maintenance teams for their review and action. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Quick check in and friendly employees.
Business response:
Thank you for choosing Extended Stay America and for reviewing your stay. We are glad you were pleased with our courteous associates and attentive front-desk services. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,239 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.