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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good experience! It was a greet experience. Nice accommodation for an overnight stay.
Business response:
Maria, thank you for choosing Extended Stay America for your overnight stay. It is great to know you loved your room and had an excellent experience. We appreciate your business and hope you will be back to see us on your next visit again soon. Sincerely, Hotel Management
Clean rooms nice location disappointing continental breakfast stopped at 930
Business response:
Thank you for sharing your experience at Extended Stay America. We are delighted to know you liked your comfortable room and that you found our location convenient for your plans. However, we regret any inconvenience you had. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Confortable. Good value. Good location I don’t have any negative to say. Rooms are comfortable with what you need. Kitchen and desk are very convenient for people that need to work from there.
Business response:
Nadia, thank you for being a guest at Extended Stay America. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room, which made your stay a relaxing one. It was also pleasing to know you liked having a kitchen for your use. Your gracious review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
Breakfast is a grab and go with coffee/ tea and some packaged muffins and granola bars. It met our needs but it was just ok. Rooms were clean
Business response:
Bart, thank you for your review, and it is nice to know you enjoyed your overall stay with us. However, we are sorry the grab-and-go breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Overcompensated for a bad smell on the floor with a ton of potent spray. Overall bad condition of the room with the toilet paper holder falling off the wall.
Business response:
Thank you for your review. We are sorry for the odor you experienced in your suite. Your feedback will be shared with our housekeeping team for review and action. We will also share your valuable comments regarding the condition of your room with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We do hope you will stay with us another time so we can provide you with a satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.