Extended Stay America - Rochester - Henrietta

LB 

on Expedia

11 years ago

Overnight stay We booked this because it was right off the highway and we were just staying for one night. We did not need the kitchen as we got there late and left in the morning. 

Anonymous 

on Expedia

11 years ago

Very clean and kept up; however, there was only one employee working the front desk when we needed to check in and he wasn't there when we arrived. We waited around 10 minutes for his arrival. 

Adam 

on Expedia

11 years ago

Reasonable Rates, Reasonable Hotel Overall decent service, friendly staff. Not super clean in the washrooms, but very spacious rooms for the price. Breakfast was disappointing. 

Anonymous 

on Expedia

11 years ago

Für eine Nacht super ausreichend Hallo, auf der Durchreise haben wir ein Hotel für eine Nacht zu einem angemessenen Preis gesucht und mit diesem gefunden. 

Candace 

on Expedia

11 years ago

GOOD FOR FAMLIES It wasn't for me. First time I have ever stayed @ a staybridge extended motel. The lobby was very very small !!! No public area really !!! The free wifi didn't really work until you paid $3.00. Away from everything !!! The worst part was the toilet handle jam my finger and the seat caught my butt !!! It seem like you were using the toilet near the floor!!! It did flush good !!! Next time I book a hotel I'm going to look for something better !!! 

former Rochesterian 

on Expedia

11 years ago

Excellent Excellent, convenient kitchen, attentive staff 

Hank 

on Expedia

11 years ago

12 midnight repeated knock on door We were checked into our room at 6 PM. At midnight, we got four separate knocks on the door about 3 to 5 minutes apart. First one person and finally three persons knocking saying we were in the wrong room. We refused to open the door and stated that our check in slip indicated this room and our key works. We were finally asked to state our name and when we did one person said they had made a mistake. We repeatedly called the front desk during this disturbance and got no answer. The answerin... read more

Anonymous 

on Expedia

11 years ago

Great value! If you're looking for five stars, then pay for five stars. This place was full of folks who are on the road for work. They left early, worked all day, and came home...the place was not full of partying college students. Great place for a cheap overnight if you want a kitchenette. Don't place too much stock in the "grab and go breakfast." Staff was wonderful. My room was very clean. (I had a smoking room by choice and am accustomed to smoking rooms being shabbier than the others...this was great. No fancy anythin... read more