Extended Stay America - Rochester - Henrietta

Anonymous 

on Expedia

9 years ago

Hotel was good but hard to find and a bit off parh All in all a good stay! Just quite hard to find the hotel! Overall, worked! 

Anonymous 

on Expedia

9 years ago

Stayed for Travel Stop We arrived very late into the wee hours with two dogs, and the front desk person (a gentleman) was very nice and accommodating when we asked for a late check out so we could get some sleep. They didn't even charge us for the extra couple of hours past check out. The hotel is located in a great spot for access to major highways, and the staff was very nice. That said, our room wasn't very clean. We're used to "dog rooms" not being the best rooms in the place, and we understand that, but the fridge in th... read more

Pat 

on Expedia

9 years ago

Not terribly clean I wasn't expecting much but we were traveling with our mini-dixieland so it was the first place that accepted pets without an large, nonrefundable deposit. Someone's dirty socks and underwear were in plain sight on the bathroom floor. There were dead bugs and food on the floor under the peninsula intended for eating and working. Not so great. Staff was friendly and efficient. 

Ray 

on Expedia

9 years ago

Our Home Away from Home We live in California. When our daughter was admitted to Monroe Community Hospital, we had to find a place to stay while we were in Rochester for up to 6 weeks. We found the Henrietta Extended Stay to be a comfortable yet economical solution. 

Kaitlyn 

on Expedia

9 years ago

Front desk was extremely pleasant. I would stay here again with no problem. 

Martha 

on Expedia

9 years ago

Comfortable stay for us and our dog. Stayed for three nights while waiting to move into our new home. We chose this hotel because they allowed pets. They were very accommodating, putting us on the first floor by an exit door. The room was comfortable and it was a good location, close to restaurants and shopping. A grocery store is right night door. Breakfast was enough to get by with muffins, oatmeal, cereal and some fresh fruit. A good value for the price. 

Anonymous 

on Expedia

10 years ago

The room was pretty clean but there were hairs in the bathroom before I used it. The knob for the shower was broken which caused the shower to drip. There were adequate towels but no washclothes. The front desk provided one when requested but would not bring the wash cloth or extra blanket to the room even though I requested on my way out. The staff was friendly. 

Lauren 

on Expedia

10 years ago

My boyfriend and I stayed here after a late flight into Rochester. It's about a $20 can ride from the airport. The room and service were great for the price and for a one night stay. The area is a little scarce.