Extended Stay America - Rochester - Henrietta

rajpan 

on Expedia

11 years ago

A very good hotel with not so good staff The Hotel is very clean and well located. I was surprised the night staff were not aware of booking through Hotels.com, had to do lots of convincing. 

Noor 

on Expedia

11 years ago

Nice hotel, close to all amenities. I was comfortable, felt safe and looked after. Having your own kitchenette was a bonus and very helpful. Staff was very friendly and helpful. What I liked most about the staff was their efficiency during registration. 

Stuart 

on Expedia

11 years ago

Rochester Review Spent a week at the Extended Stay America just off busy Jefferson Road in the south part of the Rochester NY area. My room and the facility looked clean and had the basics that you would expect from a studio apartment. Plenty of shops and restaurants nearby, But, my concern would be the lack of security. There was no attendent at the front desk at night and no lock on the building entrance door. Lack of a parking garage must cause problems in winter. No amenities, just the basics here. 

Ellen 

on Expedia

11 years ago

Nice hotel, well appointed room. Very comfortable bed. Just remember to bring a blow dryer, there was not one in the bathroom. 

Anonymous 

on Expedia

11 years ago

Nice quiet ( in private) hotel. We did experience a fire alarm going off and fire department arrived in matter of minutes. On the floor above us there was something left on the stove when occupants were out. We did not have to wait long to go back into our rooms. 

Heather 

on Expedia

11 years ago

good, affordable hotel I stayed here two nights for a concert. The room was spacious, the bed was comfortable, and the shower had great pressure and very hot water. Will be staying again! 

jebrooks 

on Expedia

11 years ago

Good but not great The room was pretty much as described online. It was a little musty smelling when we checked in but after I turned on the A/C it cleared up by the next morning. Two issues made the stay a little disappointing for me: -I specifically reserved a non-accessible room but that was all they had available when we checked in. I needed to do some laundry and needed change. There was no change machine in the laundry room and the till was empty at the front desk. If you're not going to have a change machine then you ... read more

Anonymous 

on Expedia

12 years ago

Easy access to main highway and food Easily accessed from main highway and surrounded by good food locations. Very nice accommodations for short or extended stay. Room very comfortable and excellent amenities. Staff was very friendly and helpful. 

Anonymous 

on Expedia

12 years ago

s the place could use better front desk staff especially late at night