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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
s the place could use better front desk staff especially late at night
Just what I needed The staff was friendly. The room was clean and the bed comfortable. It was nice to have the option to make my own food. I would stay there again without reservation.
Business response:
Joelle - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you took advantage of your fully equipped kitchen to cook and that you found your room to be clean and comfortable. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
LIghting in the room was poor - all flourescents. Also continental breakfast was a joke. Room was nice sized though and well maintained.
Great hotel for the price! Stayed at Extended Stay Henrietta at Rochester for a few days. The location wasn't tremendously exciting, but the interior was in great shape. The room was spacious and clean. All the equipment worked fine (TV, AC, microwave, fridge etc.). One thing to keep in mind is that housekeep DOESN'T clean up your room everyday. And they charge you for extra pillows/blankets etc. Another thing that I wasn't too crazy about was that I forgot something in the room. I realized it soon after and called within ho... read more
Comfortable & Quiet. Very quiet & comfortable. Very nice kitchen. Staff was very friendly, pleasant, and helpful.
Room service not on time
Nice staff, ok room The room was spacious and clean, but not very comfortable. The bed was very hard and gave both of us backaches by the morning. Also, the lights are all florescent which made the room feel very industrial, and not warm.
Business response:
Hi Jeff, Thank you for taking the time to write a review of your stay. It is so nice to hear how much you enjoyed interacting with our staff, however, I am disappointed to read that you did not have a most comfortable rest. We rely on our guests' feedback to make improvements at our hotel so I really appreciate you letting us know not only about the bed but about the lights as well. I will be sharing these comments with my supervisor to see how we can make improvements. We would love to see you again the next time you are in... read more
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.