Extended Stay America - Rochester - Henrietta

Anonymous 

on Expedia

12 years ago

Great value! If you're looking for five stars, then pay for five stars. This place was full of folks who are on the road for work. They left early, worked all day, and came home...the place was not full of partying college students. Great place for a cheap overnight if you want a kitchenette. Don't place too much stock in the "grab and go breakfast." Staff was wonderful. My room was very clean. (I had a smoking room by choice and am accustomed to smoking rooms being shabbier than the others...this was great. No fancy anythin... read more

Antonio 

on Expedia

12 years ago

Great!!!!!!!!!!!!!!!!! it was just what we needed it was just great and the place was clean and i enjoy everything 

pelha 

on Expedia

12 years ago

not a bad experience i liked the cleanliness best of all. lack of kitchen equipment was the worst part. 

Anonymous 

on Expedia

12 years ago

Room not cleaned We stayed in Room 114. The first room on the ground floor. The shower head is broken with water leaking when shower. The toilet bowl wasn't properly cleaned. The bed sheet has a big brown stain. The room is big with a big kitchen. The staff is friendly. 

S 

on Expedia

12 years ago

Good location, but disappointing rooms We stayed for 6 nights. Upon arrival we noticed that the drawers were dusty, the kitchen cabinets had not been wiped from the inside and there were toe nail clippings on the carpet. Also the kitchen was far from the promised "fully stocked", as there were only utensils, plates, cups and glasses for one person. I notified the staff and got more utensils etc. immediately and that part was quickly solved with apologies. To make up for the untidyness, we were offered a cleaning the followin... read more

Anonymous 

on Expedia

12 years ago

OK in this price category 

Jesse 

on Expedia

12 years ago

A great, cheap stay I spent two nights in a smoking room at this hotel. I was looking for a good value, and this hotel certainly hit the nail on the head. Housekeeping doesn't come every day like some places, but I didn't mind. The room was a nice size and had a good layout. I would definitely stay there again.