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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room not cleaned We stayed in Room 114. The first room on the ground floor. The shower head is broken with water leaking when shower. The toilet bowl wasn't properly cleaned. The bed sheet has a big brown stain. The room is big with a big kitchen. The staff is friendly.
Good location, but disappointing rooms We stayed for 6 nights. Upon arrival we noticed that the drawers were dusty, the kitchen cabinets had not been wiped from the inside and there were toe nail clippings on the carpet. Also the kitchen was far from the promised "fully stocked", as there were only utensils, plates, cups and glasses for one person. I notified the staff and got more utensils etc. immediately and that part was quickly solved with apologies. To make up for the untidyness, we were offered a cleaning the followin... read more
OK in this price category
A great, cheap stay I spent two nights in a smoking room at this hotel. I was looking for a good value, and this hotel certainly hit the nail on the head. Housekeeping doesn't come every day like some places, but I didn't mind. The room was a nice size and had a good layout. I would definitely stay there again.
nice place to stay This was a very nice place to stay
comfortable friendly front staff comfortable room at good rate
Not a bad hotel The hotel wasn't too bad. We had booked a smoking room but when we checked in they had us in a non smoking room and there were no smoking rooms available so my husband had to go down stairs and outside to smoke (not really the best area to be standing outside late at night). There was a group of teens outside being loud and kept going in and out of the hotel. The lady at the front desk was very friendly and the bed was very comfortable. The toilet could have been cleaned better but other than that pretty clea... read more
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 3.1 star rating with 2,169 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.