Extended Stay America - Rochester - North

David 

on Expedia

7 years ago

Extended Stay AWAY Don't go to this place. The staff needs some people skills and do not know how to communicate with each other. Don't waste your time. Just pay the same or a little bit more and get a decent breakfast elsewhere. I will never go to an extended stay again. 

Yabin 

on Expedia

7 years ago

The service sucks! 

Anonymous 

on Expedia

7 years ago

Dirty hotel, especially for a "extended" stay, would not recommend 

Barbara 

on Expedia

7 years ago

This is an extremely basic motel. Not as clean as it should be. No hairdryer in room 

tammy 

on Expedia

8 years ago

Hotel is dissapointing Room was updated but fridge had little rust spots all over door front and bathroom shower curtain had little black mold spots all over it. Stayed here previous years but will never stay here again. They also don't put dishes in the rooms anymore so you have to go to desk every time you want new ones. Towels are in room when you get there but each morning you have to go to front desk to ask for new ones and you don't get housekeeping service anymore which to me is why I stay at a hotel. 

John 

on Expedia

8 years ago

Strange smell, worn out bedding, no ice... The last goes on. 

Anonymous 

on Expedia

9 years ago

Wouldn't recommend to my Aunt Ethel or anyone else No housekeeping, had to trade dirty towels for fresh towels. Bed, pillows were uncomfortable. Staff unfriendly and hotel smelled like an Amoco with incense burning. Yuck! 

Eric 

on Expedia

9 years ago

Hotel Spartan Room was clean but very spartan. Kitchen had no minimal conveniences such as paper plates , paper towels, plastic cups or plastic cutlery. Not hot water so we could not take a shower before leaving. The so-called continental breakfast had run out of food. Don't they have a grocery store nearby?