Extended Stay America - Sacramento - Arden Way

Olivia 

on Expedia

7 years ago

Horrible experience It was horrible. Rooms are extremely dirty, cockroaches EVERYWHERE. The room had a very nasty smell and it was extremely strong too. A pair of shoes were there from the previous people that stayed, which indicates to me that it wasn’t cleaned thoroughly. 

Mikaela 

on Expedia

7 years ago

I booked a non smoking room which reeked of cigarettes. Shower & tub was gross. Towels had someone else’s hair all over them. Highly disappointed & won’t return there 

April 

on Expedia

7 years ago

I reserved a room with 2 double beds online Expedia a week in advance, upon arrival i was told none were available. We were offered 2 separate rooms for myself and 2 children, umm NO! The solution was a queen bed with a roll away so we settled for that. I had to call a 9:00 pm for the roll away, it was brought up 45 min later with pillows and NO blankets. I called the front desk and was told there were NO clean blankets. I asked for extra sheets for more warmth. She gave me sheets and a bed pad with hair on it to use as a bl... read more

cruz 

on Expedia

7 years ago

The hotel need clean Hotel is dirty The size romm is good The breack fast is poor The carpet smeell bad 

Lauren 

on Expedia

7 years ago

Hotel Nightmare Room smell moldy. There were roaches in refrigerator and barroom. Infestation of fruit flies and moths. Stairwells were fility. Marijuana smell permitate through bathroom vent. Pay to much money for the hospitallity received. No toilet paper because manager locked the cabinet and was not on the job. 

Anonymous 

on Expedia

7 years ago

Had hookers walking around the property and people working on trucks with power tools at 930 at night. Also the bed linen was used and dirty. Just messy, filthy place with a lot of questionable people hanging around. 

Troy 

on Expedia

7 years ago

No Way! Please note that the office tells you that if you need towels, shampoo, soap, sheets ect...you will have to come down to get them. This is an extra stay extend a stay. People are living here at this place hence the staff attitude on handing out items. Our toilet backed up and we had to go get the toilet plunger and take the plunger back or be charged for it. 

Don 

on Expedia

7 years ago

Flop house The room I was sent to at 11pm revealed a recently slept-in bed, unmade after use, and items left strewn around the room. The second room was a smoking room, yuck, with dresser drawers broken and parts hanging out onto the floor, half-eaten food in the freezer, cigarette burns around the sink, and grime everywhere. The blinds would not close, and the noise from the street made sleeping impossible. Horrible experience.