Extended Stay America - Sacramento - Arden Way

Anonymous 

on Expedia

8 years ago

Terrible staff and dirty... 

Anonymous 

on Expedia

8 years ago

not so nice hotel The non smoking room smelt like cigarettes badly and the room had black hairs on the bathroom counter. 

Sandra 

on Expedia

8 years ago

It was a nice hospitality My dislike was I didn't get my room right away when I had reserve it, but beside all that I like the staff there they was kindly helping me to get my service . 

Anonymous 

on Expedia

8 years ago

Not Good! Checked in at 1:30 AM. AC heater unit broken and did not work. Froze all night. Guest in room above me had a small child that fell out of bed at 3 AM then up at 6:30 AM running and jumping all over the room. carpet in room appear dirty and worn. Furnishings outdated and scratched up. kitchen and bathroom linoleum sticky. Maintence workers started work outside my room, too early for my short stay. 

Constance A. 

on Expedia

8 years ago

I looked at my first room,and the rug was very dirty. And asked to see a second room. The bathroom sink counter had crayons marks all over it and we had to asked for clean bed sheets. Also at check out time we had to wait for more then 30 minutes for her to come back and check us out. Not please with this hotels at all and will never stay there again. I will give this hotel no star at all. 

peter 

on Expedia

8 years ago

was a disgrace will not stay at extend a stay any more 

Anonymous 

on Expedia

8 years ago

I made a reservation for two nights in a non-smoking room with a king size bed and when I checked in I was told there were no king size beds available and the person assisting me had to find a room available. Which didn't make any sense due to the fact I made a reservation a week prior to our stay. The non-smoking room smelt like cigarettes and the comforter had food/make-up stains. We never sleep with hotel comforters anyway but I didn't understand why I made a reservation when they didn't give me a room I had originally pa... read more

D 

on Expedia

8 years ago

The room was non smoking but smelled like cigarettes, I asked to be changed after we checked in but wasn't done. The last nite of our stay, a fight with people occurred in the middle of the night outside my door which was very scary as foul language banging on doors etc happened. I stayed there with my kids and was terrified. 

Chevy 

on Expedia

8 years ago

Comfortable room, but Not for leisure tourists. There is no covered checkin area so if it's raining you will get wet, we did. There is an odor emanating from the parking area , weed, decay or some noxious substance. Our shower was visibly soiled, the sheets blankets were very dirty, luckily one of the pleasant staff members managed to get us a clean set after some prodding. The following comments were very difficult for me to make. The temperatures were near freezing and I wish only the best for the homeless, warm food, clot... read more