Extended Stay America - Sacramento - Roseville

Anonymous 

on Expedia

6 years ago

Both night the smoke detector went off. The property was having renovations done which were loud. The remote didn’t work and when it was brought down to be looks at the lady at the desk have a new one and when I rolled her it’s not the same type she said it would work and it didn’t. She was very rude and offered no help. Also the bedroom phone didn’t work. Very disappointed 

Deborah 

on Expedia

6 years ago

Take this hotel out of your offerings I would not recommend staying here, dirty, no Ice Machines, NO coffee pots in the room, I left at 7 am in the morning and there was no staff at the front desk????? A Shady place to say the least....... 

Anonymous 

on Expedia

6 years ago

Booked 2 bed room, got 1. Offered us a dirty roll out bed to have my kids sleep on. Gave us blankets full of hair to use. Bathroom reeked of urine. Bathroom door handle fell off and smoke detector was dangling from the ceiling. To say the least, my stay was a disaster. 

Anonymous 

on Expedia

6 years ago

Check in was a very strange experience. The front counter clerk was super unfriendly. Amenities are VERY BASIC. 

Anonymous 

on Expedia

6 years ago

The entire 3rd floor as well as the elevator smelled like cigarette smoke. Half the 3rd floor was non-smoking but the other half was smoking. I cant believe the management could even remotely believe that the cigarette smoke would stay in its own side on that floor. Most rediculous thing ive witnessed. Will never stay at an extended stay america.