Extended Stay America - Sacramento - Roseville

Anonymous 

on Expedia

6 years ago

They were out of coffee and breakfast items and when I asked the clerk for more was told she would get to it. 15 minutes later there still wasn't any. The side entrance was dirty and never swept or vacuumed. There was trash piled up outside the side entrance door my entire stay. My bathroom was gross. There was visible soap scum in the shower and the walls were slimy. I noticed pink gel on the walls of the shower. When I went to get a towel off the towel shelf above the toilet one side of the shelf fell off the wall. 

Anonymous 

on Expedia

6 years ago

No dishes or silverware no coffee maker or coffee. Breakfast was a muffin. 

Kathy 

on Expedia

6 years ago

DO NOT STAY HERE! Worst hotel I have ever been to! 1st room reeked, 2nd room not even cleaned, 3rd room double bed (we had reservations for a king), 4th again stank and bathroom floor torn up. At which point I called Hotels and got a full refund. It was late we were so tired it was quite a rotten experience. 

Anonymous 

on Expedia

6 years ago

It was really dirty and carpet had a lot of pee stain. 

Anonymous 

on Expedia

6 years ago

Entire hotel reeked of cigarettes. 

Anonymous 

on Expedia

6 years ago

Breakfast consisted of coffee and granola bars. This is not breakfast. 

Anonymous 

on Expedia

6 years ago

This hotel overall would have been nice if it would fix the little things. The front desk clerk did not seem to care at all about her customers and would not even let someone check in a little bit early. She actually hid behind the desk most of the time so couldn't even find her. We were put in a room that had an outlet in the bathroom but had it covered with the mirror so we were unable to use it and we had to go buy a long extension cord to reach from the living room to the bathroom. Also no blow dryers so had to go buy th... read more