Extended Stay America - Sacramento - Roseville

Pat 

on Expedia

7 years ago

Didn’t like the smell in the room and the driory Hall way. I will not stay there again. 

Anonymous 

on Expedia

7 years ago

Don't stay here! It was as basic as can be? They talked like they provide breakfast and that's not even true? They don't even supply a hairdryer! I would never stay here again! This place is 1 star, 2 at the most! 

Doug 

on Expedia

7 years ago

5 day stay. Never had a single day of room service, asked for item for the room was told they were all handed out to other rooms so your out of luck. If you want coffee in the AM at their "breakfast bar" you have to get there early as only two pots of coffee made each day. If they are out of creamer well that was all for today. Than of course there was the undisclosed fee of $150.00 for my pet, the Holiday Inn would of cost less had that fee been disclosed and I WOULD OF HAD AN ENJOYABLE STAY. I am finished with Expedia, the... read more

Rashee 

on Expedia

7 years ago

There was Dog Poop under the dining table and quite a bit of hair in random places. The stove is very unconventional and the blinds need more privacy. 

justine 

on Expedia

7 years ago

For the hotel being an extended stay it doesnt have any cups,plates, silverware in the kitchen. I have stayed in many hotels and they had all of those and they werent even extended stays. And the toilet was very wobbly like it was going to break if you sat on it. Not the best choice. 

Nick 

on Expedia

7 years ago

When we checked in, we discovered that our room had not been cleaned. The toilet was heavily soiled with fecal matter and hair, the sheets were wrinkled and had hair and food crumbs on them, there was lipstick on a hand towel, the floors were not vacuumed and the refrigerator was dirty. We promptly checked out, found a different hotel and requested a refund. 

Anonymous 

on Expedia

7 years ago

Bad service and dirty room Our reservation was made 3 weeks ahead of time and when we got there the only rooms available were smoking rooms when we reserved non smoking. The front desk girl took my husband to the smoking room to check it out and it didn’t smell that bad so we took it as we were informed that there were no others room available. While I waited I checked the website and it allowed me to book a non smoking room. Not okay with me. I was quite irritated. In the room, our phone didn’t work, there was nothing in th... read more

April 

on Expedia

7 years ago

Walking into facility noticed the floors were dirty. On the way to room all hall ways had bits of trash on floors. Then went to room my shoes were sticking to the floor carpet had not been vacuumed, the counters in the kitchen had brown liquid dried on counter. Someone's left over salad leaf on desk. The bath room had hair in the sink I quit looking around and went back to front desk. Then was given another room went up and found the same problems food in sink. Hair in the bathroom floors not vacuumed or mopped.