Extended Stay America - Sacramento - South Natomas

Brien 

on Expedia

a year ago

Awful Key card didn’t work, room smelled weird, sheets were NOT clean, loud noises above me all night. 

selena 

on Expedia

a year ago

Had to request a new room due to dog smell. and barking next door. New unit had the door kicked in and not repaired, couldn’t lock properly the door stop was completely broken and unusable. Bed had blood stain and towels were dirty. Bathroom door had breaks in the door like someone was punching it and scratch marks in the door frame. Felt like there was something bad that happened in the room. Overall condition of room was very unsanitary took photos of room to submit. Would like to discuss further as far as advertising and ... read more

Anonymous 

on Expedia

a year ago

Don’t stay here it was awful looked like the club at 3am 

Nichole 

on Expedia

a year ago

I spent hours looking at hotels in Sac and settled on this one due to it having space in the room for my kids toddler bed, and it appeared clean, like all hotel pics do. From the exterior, it looks really nice and it's a really nice, quiet area. Plenty of space to park. We get to our room though, and instantly smelled cig smoke. lked further into the room and smelled rotten food... that acidic smell of rotten fruit. The smell did not go away. In fact, it impacted my ability to sleep pretty bad. On top of that, and the fact t... read more

Mark 

on Expedia

a year ago

We spent 4 hours in the room...much too long. We only stayed overnight on our way to Oregon. "Kitchenette" was virtually unusable, cabinets were waterlogged & falling apart. Bed was OK for brief overnight nap. If your budget & expectations are low then this hotel may be adequate for you. 

Anonymous 

on Expedia

a year ago

WOULD NOT STAY HERE AGAIN Bad experience! Almost a fight with non paying people outside, cockroaches in first room and door not secure! WILL NOT STAY HERE AGAIN. NOT SAFE 

Steven 

on Expedia

a year ago

Not good Desk clerks usually won’t answer the phone. When they do they are annoyed and hurried. Room was not very clean. Bathtub was dirty, carpets dirty, someone else’s food still in the refrigerator. Toilet ran all night. Garbage cans right outside the door. Lesson learned. 

Nhi 

on Expedia

a year ago

No front desk person after waiting 45 minutes, door lock was broken, surrounding area had car occupancy