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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was nice, having a kitchen was useful. Planning on staying again when in Sacramento
Business response:
All of us here at Extended Stay America are thrilled to hear you loved your stay with us! We appreciate you mentioning how convenient it was to have a fully-equipped kitchen in your suite as this is an important feature for many travelers staying for multiple nights. It was a pleasure having you as our guest, and we cannot wait for your return visit. Sincerely, Hotel Management
Very nice location. Easy to get to. Friendly staff. Clean rooms. Bed comfort could have been better. They advertise a continental breakfast that consisted of coffee, and golfball sized muffins.
Business response:
Russell, thank you for posting your kind review of Extended Stay America. It is good to know you liked our courteous associates, convenient location and your well-appointed room as well. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
The lady (Cindy) at the front desk was extremely nice. The hotel was in a nice location and was quiet. My children and I got to our room and for the most part it was clean. I did have to send the blankets back because of some white stains on them and we also had ants really bad the first night. The carpet wasn’t vacuumed good. There was food from previous guests under and around the bed so that’s probably where the ants came into play. Whoever does the cleaning definitely needs to do a better job but other than that it was a... read more
Business response:
Champane, thank you for reviewing your stay. We are happy to know you liked our front-desk service and convenient location. However, we are sorry for the cleanliness issues you had and the inconvenience it caused. This does not meet our standards, and steps have already been taken to address and correct our performance. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Large suite. Very comfortable and well furnished. Close to stores
Business response:
Donna, thank you for the glowing review of Extended Stay America. We are delighted to know you loved your well-appointed room and found our location to be ideal for your needs. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
No frills! This is a no frills hotel but it meets my needs. It has a kitchenette, shower, bed and tv. Staff has been very friendly. The location is good but I wish they had better restaurants around. I will stay here again.
Business response:
Thank you for taking the time to review your stay. We’re glad to know you liked your well-equipped room and that the service you received from our staff met all your needs. It was a pleasure having you as our guest, and we forward to welcoming you back again soon at Extended Stay America. Sincerely, Hotel Management
Though Expedia advertised this location as having rooms available, there was actually no vacancies. However, we were assigned a room which had already been reserved by someone else. I was disappointed that the sheets and beds smelled like cigarettes. The refrigerator was very old.
Business response:
Thank you for reviewing your stay. We’re sorry for the smoke smell you experienced in your room. It is a concern because we adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Convenient location. Close to shops and food. Hotel was clean and staff was friendly. It's great for a couple day stay.
Business response:
We are so pleased you had a great stay at Extended Stay America. It is great to know you were impressed with our courteous associates and convenient location which was perfect for your needs. We look forward to welcoming you back soon! Sincerely, Hotel Management
August 2018 They allow pets. Which means every morning there is fresh dog pee in the back stair ways. Management did wash when they where informed.
Business response:
Kharis, we are delighted you chose to stay with us at Extended Stay America. It is good to know that you enjoyed your visit here, but we regret any inconvenience caused to you due to our pet policy. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.