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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Bruce, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Bruce, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Alicia, thanks for reviewing our hotel. We want all of our guests to enjoy their visit, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management
Okay for the cost Very old looking rooms, not very clean. The mattress had brown stains on the side! Carpet was lifting up at some parts. The bathroom sink wouldn't drain very quickly and seemed to be clogged. The room had a musty smell and the cabinets were dirty.
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Bedtime Our only complaint is that the bed was like sleeping on a cobble stone path, loaded with bumps. It was also very void of anything that wasn't essential. Not even a coffee pot or coffee. We even had to call for a glass to drink water out of.
Business response:
David, thank you for reviewing our hotel. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to our hotel policy. Pleaseknow to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms.Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The mattress is old and lumpy with holes where people have extended stay in same spot on to long. New mattress on beds please!
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us, but we are sorry for the mattress issue you experienced. We have shared your feedback with the appropriate team. Thanks again, and we hope to see you back soon. Sincerely, Hotel Management
Spacious, clean, good bed. The appliances are full size. The facility is well maintained and near food and Starbucks, what more could you ask for. Next trip north I’ll stay here again
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with your well-appointed room along with the fully-equipped room and that you also enjoyed our ideal location. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
It was fine, no incident but there was a bag of garbage that was in the hallway for our entire stay and a funky smell in the hallways. Also there was dust and finger prints on the surfaces in the lobby.
Business response:
Thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.