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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Accomodations meets basic requirements. Breakfast was a plus.
Business response:
Ron, we appreciate you for choosing us. It feels good to know you had a pleasant stay with us and that you could start your day with our delicious grab-and-go breakfast offerings. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Check out was a pain since there was no staff at front desk. And they didn't answer the phone. Plus the bathroom vent fan was disconnected and there was no way to vent out when using the bathroom! And the free continental "breakfast" was the most pathetic I've come across. Basically all there was was granola bars and coffee. I felt cheated. I will not return.
Business response:
Jeremy, thank you for sharing the specifics of your stay with us. Please accept our apologies for the difficulties you had at the time of check-out and in your bathroom. We have discussed your concerns with our front desk, and we’re working with them in order to be more diligent with our efforts. We have also asked our maintenance team to fix the issue you mentioned as soon as possible. We also assure you that we will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while... read more
My reservation was lost , the room smelled of cigarettes, reception, did not let the next shift know about my later departure
Business response:
Frances, we apologize that you experienced so many difficulties while you were here. It is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
The hotel was very nice for the price. It’s located in a quiet area and close to food and shopping. I stayed here for almost a week. I would stay here again.
Business response:
Teresa, thank you for evaluating your stay at the Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the great value we offer and that our location was ideal for your needs. We appreciate your business and hope to welcome you back soon for another enjoyable experience. Sincerely, Hotel Management
Recent Stay in West Sacramento We check into a room where the kitchen sink was leaking badly. We cannot use the kitchen at all. They are nice enough to offer us another one night stay in the future. Otherwise, the room is big and clean. Breakfast could be better. Muffins, granola bars and coffee is just not enough !
Business response:
Sam, thank you for being our guest at Extended Stay America. We are happy to know you liked our courteous associates, but we are sorry for the issues you had in your room and the inconvenience it caused. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Requested smoke free and it smelt strongly like smoke. Also pets allowed, heard them, and saw them,
Business response:
Laura, thank you for reviewing your stay. We are happy your overall experience was enjoyable, but we are sorry for the smoke issues you had and for your disappointment with our pet policy. We have discussed your feedback with our team to ensure no future guest experiences such surprises. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Business response:
Vincent, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.