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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joshua, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
A few upgrades in the room like new carpet.
Business response:
Thank you for sharing your review online. We are delighted to read you had a great stay at Extended Stay America and that our offerings were to your satisfaction. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Extended Stay for Family Event in Davis, CA A good hotel for a quick stay. Clean room and bed. Overall, a good value cost-wise. A few issues, but nothing that needed immediate attention, and I was too involved with family issues to really take the time to go to the staff. May stay again.
Business response:
Philip, thank you for sharing your experience at Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at an affordable price. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Okay stay Wish room was cleaner and smelled better, but it was close to where we were going for our concert for the week. Also bathroom vent is way too loud.
Business response:
Briana, thank you for the review. Although you liked our location, we apologize for the odor and cleanliness issue in your room. Your feedback is discussed with our housekeeping team for review and action. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
An easy smooth and quick check in. Clean room and close to food and convince store.
Business response:
It was a pleasure having you at Extended Stay America. We are delighted to read you liked our quick check-in service and that our location was convenient for your needs. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Outstanding!!
Business response:
Jay, thank you for being our guest and recommending Extended Stay America to others. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
One night The heater/air conditioner didn’t work. The room was very hot. They were booked for the night so there weren’t any rooms available to move to. Thankfully they gave us a refund for the night.
Business response:
Jody, thank you for reviewing your stay at our hotel. We are sorry you couldn’t experience a good night’s sleep due to the maintenance issue which impacted your stay. The HVAC unit of your room is being inspected and rectified by our maintenance team. Please give us an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The room took quite awhile to warm up. Blanket on bed was barely thicker than the sheets. The smoke alarm in the ceiling gave off a strobe like green light all night long. I ended up burying my head under the covers to go to sleep. Breakfast was a disappointment. Granola bars and instant oatmeal is not my idea of breakfast. .....on the plus...everything was very clean.
Business response:
Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies for the issues you encountered. Please be assured that we are taking steps to ensure we are well poised to serve you better during your next stay. We are confident you will have a much more positive experience on a return visit, and we thank you again for your feedback. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,261 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.