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Extended Stay America - Sacramento - West Sacramento

3.6
  • Hotels
  • West Sacramento, CA

About this business

HospitalityHotels

Location details

795 Stillwater Rd., West Sacramento, CA, 95605, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,261 reviews
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Anonymous 
6 years ago

They could have more basic toiletries like a tips, razors etc... for guests that forget those things 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know you enjoyed your stay with us. We appreciate your suggestion and hope to host you back in the future. Sincerely, Hotel Management 

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Ian 
6 years ago

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

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Anonymous 
6 years ago

The friendly staff and how they were very acknowledged with what was around the area for things to do or places to go eat at. I didnt like the way the rooms were kept up and how they didn’t have much amenities I like usually 

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had a comfortable stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

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michelle 
6 years ago

No frills but no chills. The hotel itself was nice and quiet. Definitely no frills, had to take my sheets down to get new ones and ask for plates, silverware etc. My big complaint was the smell of the room. Whoever stayed prior cooked something terrible and it lingered badly. I couldn't air the room out enough to get it out. Really gross. But it was clean, quiet and in a decent area close to stores and the freeway. The "breakfast" was coffee, small packaged muffins and granola bars so nothing fancy there either. Overall not ... read more

Business response:

Michelle, thank you for choosing our hotel. We are pleased to know you liked our location and had a pleasant stay. However, we are sorry for the issues you encountered. Your feedback regarding the odor issue has been shared with the housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you back in the future for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago
john's profile image
john 
6 years ago

Business response:

John, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

It was kinda dingy and the people staying sketchy..staff was great 

Business response:

Thank you for reviewing your stay. Although you liked our associates we are sorry we missed meeting some of your expectations. We have shared your feedback with the appropriate team so that we can improve our future guest's experience. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management 

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Anonymous 
6 years ago

We've stayed here several times and are very happy with the service provided to us. 

Business response:

Thank you for your recent return to Extended Stay America. It is wonderful to know we were able to provide you with another outstanding stay! We graciously appreciate your comments about our service. It was our pleasure having you visit with us, and we look forward to the next time. Sincerely, Hotel Management 

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Omar 
6 years ago

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Sacramento - West Sacramento

How is Extended Stay America - Sacramento - West Sacramento rated?

Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,261 reviews. 

When is Extended Stay America - Sacramento - West Sacramento open?

Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.