This profile has been claimed by the business owner or representative.
Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No problems Home away from home. Loved the clean room and kitchen.
Business response:
Frankie, thank you for sharing your experience of Extended Stay America with fellow travelers. We are glad you were pleased with your comfortable suite with kitchenette facility. It was a pleasure to host your visit. We look forward to seeing you soon. Sincerely, Hotel Management
shopping
Business response:
Zhongying, thank you for taking the time to post your feedback. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
No ice machine, no coffee in the room, front desk help was marginal. Lots of smokers
Business response:
Byron, thank you for being our guest. We apologize for the service issues you faced with our front desk staff and any inconvenience this caused. Your feedback will be used to improve our services, and we appreciate your patience. Furthermore, we want to mention that we provide a full-size refrigerator in our suites, which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We hope you will give us a second chance to deliver the type of experience you should always expect from our h... read more
Needs Improvement Hotel staff was friendly, room was in working order and cleaned to a minimum standard. I could see area’s that needed improvement. My biggest complaint is the trash. On the back side of the hotel in a big bin where guests are instructed to leave trash. The bin is over flowing and trash is on the ground. The smell is awful. Trash truck came on Monday and to my surprise the bin was not emptied by staff into the dumpsters. My second complaint would be the breakfast fast. My initial response is “what breakfast?... read more
Business response:
Thank you for sharing the specifics of your stay. We take the cleanliness of our property and suites very seriously; therefore, we sincerely apologize for the cleanliness issues you experienced during your visit and the inconvenience this caused. Please be assured we will address this with our housekeeping team to ensure we are more consistent in our service delivery. On a positive note, we are glad you liked the service from our staff. We encourage you to try us again in the near future. We are confident you will enjoy a be... read more
At least decently clean. This is a basic motel that is decently clean which is nice. They only have a breakfast to go.
Melissa who checked us in was wonderful. We arrived very late, 3 AM, on a road trip through Salt Lake City. The office was closed but she was there 30 seconds after I picked up the house phone. A smile on her face and helpful answers to all my questions. She even helped us do a late check out so we could get a little bit more sleep.
Business response:
Elizabeth, thank you for sharing your experience at Extended Stay America. Team members like Melissa are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your visit. It was a pleasure hosting you, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,666 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.