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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location, staff at check in in the PM was awkward and not helpful. Room was dusty, felt dirty, first floor was very noisy all around, bathroom faucet moved off where it should be when turned on. Will not stay there again
Business response:
Dear Maria, first of all, we apologize for our staff not being helpful. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. Also, we regret the issues you experienced with your room. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly clean and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We welcome the... read more
The neighborhood is nice and quiet, the property itself was dirty, the room dusty and not maintained.
Business response:
Dear Erik, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Great location but room is dated and tub needs to be resealed
It was ok. They share a parking lot with Chick-fil-A we had to circle block 2x’s due to they drive thru traffic. Breakfast was minimal grab and go bars ,oatmeal coffee and tea
Business response:
Robert, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
No problems Home away from home. Loved the clean room and kitchen.
Business response:
Frankie, thank you for sharing your experience of Extended Stay America with fellow travelers. We are glad you were pleased with your comfortable suite with kitchenette facility. It was a pleasure to host your visit. We look forward to seeing you soon. Sincerely, Hotel Management
shopping
Business response:
Zhongying, thank you for taking the time to post your feedback. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
No ice machine, no coffee in the room, front desk help was marginal. Lots of smokers
Business response:
Byron, thank you for being our guest. We apologize for the service issues you faced with our front desk staff and any inconvenience this caused. Your feedback will be used to improve our services, and we appreciate your patience. Furthermore, we want to mention that we provide a full-size refrigerator in our suites, which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We hope you will give us a second chance to deliver the type of experience you should always expect from our h... read more
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,627 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.