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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay One bar of soap. Checked in late nothing else in room as far as extended amenities and kitchen dishes /utensils. Everything else was great.
Room was nice. However, when asked if I could move my reservation from a future weekend to this last one, I was told they couldn't do that, even though they had room, and that I had to cancel (losing my money) and then re-book. Not entirely happy about their lack of flexibility on this situation.
Business response:
Steve, thank you for your candid evaluation. We are glad you were pleased with our well-kept accommodations and that you had a pleasant stay overall. However, we regret we were not able to accommodate your request about your reservation being preponed. We understand that you must be frustrated and appreciate your patience in this matter. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Friendly receptionist at check in , in the evening. Facilities floors are dirty
Business response:
Scott, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you had a pleasant stay overall and that you were pleased with the attentive service our front desk associate delivered. However, we apologize for the cleanliness issues you experienced. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. Thank you for taking the time to write this review, and we hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,573 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.