Extended Stay America - San Antonio - Colonnade

Anonymous 

on Expedia

4 years ago

The first thing we see we we open the doors was 3 roaches on the wall. It’s smelled terrible after you enter the front door. We literally found public hair and hair from a head on BOTH the beds. We ran out after 10 minutes 

Anonymous 

on Expedia

5 years ago

The pictures look different from the the actual rooms. We changed rooms twice because on the first one it smelled like complete urine and found a cockroach on the dresser and in the second room it smelled like cigarettes and looked like someone had sat on the bed. The "kitchen" looked like it was built in the 70's and came with old cabinets and a very outdated stove. Staff however was very nice. 

Anonymous 

on Expedia

5 years ago

Nada me gusto , la limpieza mala. Las sábanas sucias el cuarto tenía un mal olor. La llave de la ducha no cerraban bien. 

Anonymous 

on Expedia

5 years ago

Nothing at all the the gentleman at the front desk was very helpful that's it 

Anonymous 

on Expedia

5 years ago

Stay elsewhere for the cost of this hotel Older hotel. Bathroom and hallways need updating for sure. No coffeee pot in room, no hair dryer, no bedding for the sofa bed. No toiletries except a bar of soap. Breakfast was a joke and one of the main reasons we booked was the free breakfast for our family. They have oatmeal, granola bars and muffins. No where is it stated it is a grab and go breakfast. They don’t have coffee unless it’s breakfast time which ends early at 930 on a weekend and check out is early then most. We defin... read more

Anonymous 

on Expedia

5 years ago

This place was dirty, had small roaches crawling on the walls and side tables. There was bodily fluids on chairs and the floor was disgusting. Do not stay at this place! 

Never-again 

on Expedia

5 years ago

I woke up at midnight because I was too hot. I got up, turned on the kitchen light to see the thermostat control, and I saw a big cockroach walk across the kitchen counter. 

Anonymous 

on Expedia

5 years ago

Nothing dirty beds,the whole building smell really bad,and for the price I paid terrible!!!!! 

DC 

on Expedia

5 years ago

Room was dusty. Dust balls behind TV. Remote had taped batteries and did not work. At least the sheets and bath tub were clean.