Extended Stay America - San Antonio - Colonnade

Randolf 

on Expedia

6 years ago

Yuckkk its the most disgusting hotel i ever saw they dont clean the linens we check out as soon as we saw the room it also has dead insects in the room... 

Disgusted 

on Expedia

6 years ago

Dirty and run down. Bathroom disgusting with pubic hairs and something brown smeared on the wall by light switch. Person came to clean with only a rag - no disinfectant. Blanket had head hair on it. Asked for clean blankets and got two in trash bags - both had wads of head hair on them. Staff was annoyed by asking for another room and especially for clean blankets. No staff available after 11 PM to get new, clean blankets. Breakfast not as advertised. One staff member is the morning was very friendly though - the only positi... read more

Anonymous 

on Expedia

6 years ago

Old properly and nothing to breakfast cold coffee roaches on the lights 

Cecilia 

on Expedia

6 years ago

Horrible Horrible because the room was dirty! From the couch being stained nasty, microwave dirty, to food in fridge and dirty towels under restroom sink! And two light bulbs were not working. Also the carpet didn’t look vacuumed and the kitchen counter tops were dirty. The room needed to be dusted! The Pool was filthy. And the continental breakfasts was well “there was none!” 

Anonymous 

on Expedia

6 years ago

This was the dirtiest, trashiest, poorly managed hotel I have ever stayed at in my life. Pubic hairs on the towels and sheets. Dirty pillows. Trash on the floor in the hallways and sticky substance all over the floor in our room. Missing doors on the cabinets. Bugs everywhere. It was absolutely terrible. 

Anonymous 

on Expedia

6 years ago

The room smelled nasty and the restroom smelled even worse!! Never again will I stay in this hotel 

Anonymous 

on Expedia

6 years ago

Horrible horrible horrible! We pay more than a $100 for one night for a hotel that cost no more than $40. Pictures are modified. This hotel was suppose to be in downtown!! It is like 20 min away! I will never ever stay again in this place.