Extended Stay America - San Diego - Fashion Valley

Kelley 

on Expedia

11 years ago

Location Okay Hotel is in business area which seemed strange. There were no towels in our room had to call to get some. Room and bathroom could use some updating. Stains all over the carpet, rust all over drain in tub. Bed squeaked when you sat on it and it was not the most comfortable. Got us through form 1 night but would not stay there again. 

Terence E 

on Expedia

11 years ago

Room Smelled Bad, and had inconveniences. I was only there for one night and it was in a quiet area but the room smelled horrible. I had to go buy air freshener, every wall had damage, and the toilet was set crooked, yes crooked and leaning to the right. The clothing rack in the closet was loose and refrigerator handle was against the wall making it difficult to open and awkward to reach into. 

Val 

on Expedia

11 years ago

don't spend your own money on this rundown locale. Have to beg for basic things like bathroom (any, really) cups, etc. Stingy on basics of TP, soap, towels, etc. Better to stay in other places with regular service. Also many better options nearby with full kitchens and many more kitchen goods included. This hotel has almost nothing for its purpose - long term stay for cheap. It is expensive by 50% for what you get! 

Roger 

on Expedia

11 years ago

Not a good experience. Reserved a two bed got a one bed. All rooms were dirty my kids had to sleep on the floor. Just a bad experience all together. 

Joe Chamsi 

on Expedia

11 years ago

not a good pick I will make it short, the air did not work and finally after an hour the desk perso told us that the air was switched off because they forgot to confirm us on the computer. this meant that we went to bad an hour later after a long night. Also there was stains all over the carpet the stain was not a button size, it was about one foot wide by 2 feet long and it looked like some one peed there, it was right below the bed by the head area. This is just the start, te bathroom tile had black grime all over the grou... read more

viiper 

on Expedia

11 years ago

false advertisement My daughter and I took a mini trip to San Diego after reading and going thru the hotels I settled for extended america price and amenities were a plus .... When we got there I was sorely disappointed 1 the night manager was very rude told me there would be no housecleaning for the duration of our stay two days and if I needed towels to come up front desk and get them 2 I reserved a non smoking room and got a smoking room with absolutely NO towels.. The room stank heavily of CIG smoke. It was clean only go... read more

Anonymous 

on Expedia

11 years ago

Stay away We didnt even stay the night. We checked in and checked right out. The bed wasnt made...towels were dirty with hair on it... Human body hair in tub...Used hand bar soap. The room smelled like something died there. I have stayed at a hotel for less than $100 and was very pleased.... This place was horrible. I would not recommend this place to anyone. 

Anonymous 

on Expedia

11 years ago

Keep looking There was only one person at the desk when I exhaustedly arrived. Waited about 15 minutes before I was helped. (altho he was very courteous and apologetic). He was unable to help me with restaurant locations and since I had no car the area felt too creepy to walk alone in the dark in. There are no close restaurants. Rooms were clean and altho they are kitchettes there were no utensils/plates/etc in any of the cabinets. The room did not even have a trashcan in it! The towel felt like sandpaper. From talking to pe... read more

Anonymous 

on Expedia

11 years ago

Check out of this place, never again The room was so bad we checked-out a few hours later. Hair on the floor, bad smell in the room. I have stayed in Extended stay hotels for many year with good to great ratings. This hotel was the worst I have ever seen.$$$.00 for a night, better to sleep in the car.