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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Disappointing! Came for a one day/night stay to take our son to Seaworld. Check-in says 3pm, but the room wasn't ready until after 4pm. Because of the delay in being able to check-in, they delayed our trip to Seaworld, which was such an inconvenience. The room itself was shabby & kind of gross. There were 3 big stains on the underside of the comforter, there wasn't a switch to turn on the lamp next to the bed, the kitchen cabinet still had someone's tupperware in it, & everytime you flushed the toilet, it filled up with whit... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that there was an issue with your check-in and with the cleanliness of your room. To ensure this doesn't happen again, I am going over your review with my staff to make them fully aware of our performance in order to improve and ensure your experience is not repeated. Also, for future stays, complimentary items are available for guest upon request at the front desk. Still, I am happy to hear that the free parking and lo... read more
Unsatisfied customer Room smelled musty and the bed was uncomfortable.
Not value for money. Rooms were not clean. Few fittings were broken. I have stayed in other Extended stays hotels, they were far better then this one. It's certainly not value for the money I paid.
Off the main street. Room smelled musty. Feathers from pillows on floor and bad. Continental breakfast was weak. Glad to leave. Will not book again.
Not worth the discount We were very disappointed in the hotel, the pictures are deceiving. Front desk clerk put us in a smoking room when I requested non smoking, took three try's to finally get us in a non smoking room that he originally said none available. The room was dirty, dirty towels, and to top it off had a horrible smell emanating from the small kitchen. Not worth the discount, spend a few more bucks and stay anywhere else.
Do not stay here, take your family some where else Room was supposed to be non-smoking, it smelled bad and had an ashtray in the window sill. I had to park my vehicle on the street because they had two large tour buses parked in the lot taking up multiple spaces. The room had a leaky tub faucet, very loud. I split a drink on my sheets and requested a new set Weds night, I did not get the sheets until Thursday night. The front desk was always 2 to 3 deep when I went to get service, one staff member working. Our room keys stop... read more
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 3 star rating with 1,906 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.