Extended Stay America - San Diego - Fashion Valley

toni 

on Expedia

11 years ago

Not even for overnight Booked 2 rooms, both dirty, smelled old socks/gym bag, found some "hair" on sheets.. luckily target is closeby, got linens, pillows and towels. Staff receptionists were very courteous and professionals. 

Anonymous 

on Expedia

11 years ago

Experience was not as I had hoped. I do not intend to stay here again. 

Anandakumar 

on Expedia

11 years ago

Poor service. The bed sheets were dirty and we called the reception, And asked for a change. No response. My wife walked to the reception in person and again requested for changing the bedsheets. The lady at the reception promised that ithey will be done. After that we headed out a d came Home late night. The bedsheets were still not changed. I had to call the reception and yell at them to get it done. 

John 

on Expedia

11 years ago

Like sleeping out on a park bench with no blanket. Bed was hard like concrete. No blankets Just coffee in the morning. No ice available, only ice trays you had to check out at front desk to make your own. Also when we checked in, a cop walked in and told Skai " did you know there is a man lottering out front? Where is your security guard?." Not a good sign. Had we not been exhausted we would have left I would like my money back!! 

Shanesgirl 

on Expedia

11 years ago

Not such a good deal I booked this room and I'm highly disappointed. The first room they checked us into was not cleaned. It looks like the housekeepers started to clean then just left. The second room was better at least it was clean. The beds. Oh the beds. I sat on one and almost flipped over. Both beds hard as rocks 

Anonymous 

on Expedia

11 years ago

room smell There was a distinct smell that just would go away...not a good smell either. I think it had to do with it being a "smoking" hotel not necessarily a "no smoking" place. Even though the room was no smoking... people were smoking outside - even the the hotel staff was walking around smoking outside. 

carms1985 

on Expedia

11 years ago

short stay Convenient, but will probably not stay again. Friendly staff. 

Joe Chamsi 

on Expedia

11 years ago

Not a good stay Not good at all, !. The air conditioner was not working and it took an hour for them to figure out the problem. 2. the grout on the shower walls was black and filled with grime. a good indication that the shower was never inspected for cleanliness 3. there was a big stain spot on the carpet by the area where one leys his or her head. the spot was 2 feet by 1 foot big. I had to take a shower after the vacation was over once back at home. We are very disappointed. 

carms1985 

on Expedia

11 years ago

Not quite what I was expecting Only needed to stay one night, the hotel for the most part was clean until you really looked around. The blankets on the bed were not clean, there was only one towel in the bathroom which was not clean and it was a hand towel, so we had to call the front desk and ask for towels. The staff was friendly.