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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were amicable. Quick check in / check out. Room was clean, little musty. Shower needs some TLC. Located in a fairly decent place with access to amenities and stores within few min drive. Plenty of parking in the lot, secured by gate.
Business response:
Dear Nathan, Thank you for your feedback. We are pleased you enjoyed the friendly staff, quick check-in/out, and convenient location at Extended Stay America. We appreciate your comments on the room and shower and will share them with our team. We look forward to your next visit.Sincerely,Hotel Management
Located downtown SJ on outskirt. VTA light rail across the street. Close easy access to 3 freeways (880 101 87). Park across the street and only 3 blocks away. Dogs allowed, close to Reed Street off leash dog park. Close to airport. Friendly staff from managrment to nite time security. I am temporary "living" here and feel at home. They supply all the basic Necessities for your kitchen and living pots pans ect..Jonathan, nite security, very polite. As a sibgle female I feel safe here even coming ho.e late after work.
Not again.. We had to wait 45 minutes after check in room because it was not ready. Instead of 2 queen beds we got 1 king and a sofa bed, which was no comfortable and not enough pillows. Went to get some breakfast at 8am no more coffee all we got was muffins because I asked if they had anything in back.
Business response:
Dear Esther, We're grateful for your feedback following your stay. Our team is genuinely sorry for the extended wait you experienced during check-in. Furthermore, please accept our sincere apologies for not meeting your expectations regarding the room you requested, and we regret your disappointment with our breakfast. We do honor these requests; however, there are times when we do not have the room unoccupied and available. We have shared your comments with our team for improvement. We are grateful for your patience and hop... read more
Services was great
Business response:
Dear Jose, Thank you so much for the great feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional home away from home for our guests, so we are thrilled to hear how our team took such great care of you. Thank you for posting and sharing your experience. Come back soon - we appreciate your business!Sincerely,Hotel Management
It was nice but a lot of people outside hanging out
Business response:
Dear Victoria, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay at our hotel. However, we regret to hear that the presence of people hanging out outside the hotel caused any inconvenience during your visit. Please know that we take all feedback seriously and will review our policies and procedures to ensure our guests have a comfortable and enjoyable stay. We value your patronage and hope you will give us another chance to provide you with the exceptional service an... read more
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,348 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.