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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a no-frills hotel chain, so we were prepared for the lack of amenities. We were only there for one night, and it was fine. This was a last minute reservation, and we felt the value for the price was adequate. The location was good for our purposes, easy in and out, not too far from freeway. Despite looking like a hide-a-bed, the bed was actually comfortable. Shower was hot, though the faucet did have a steady drip after shut-off.
Business response:
Dear Linda, Thank you for sharing your thoughts with us. We're pleased to hear the location suited your plans, check-in and departure were convenient, and your stay offered comfort and value for a last-minute reservation. It’s also great to know the bed provided a restful experience and the shower temperature met your expectations. We do, however, appreciate you bringing the faucet issue to our attention. Your feedback helps us improve, and we hope to welcome you again for an even smoother visit. Sincerely, Hotel Management
I was put on the first floor right next to the exit or stairs not sure doors slamming all night even when I had the ac fan and the kitchen fan on other then the noise too expensive for the cost
Business response:
Dear Danica, Thank you for taking the time to share your experience. We sincerely regret that your rest was disrupted and that the overall value did not meet your expectations. A peaceful environment is essential for a comfortable stay, and we apologize that this was not your experience. Your comments have been noted and shared with the appropriate team for further review. We appreciate your feedback and hope to have the opportunity to provide a better visit in the future. Sincerely, Hotel Management
The manager and the staff were super nice and accommodating, and the place was very sweet and it was a good location near downtown. It was a good environment and it was a very nice stay!
Business response:
Dear Guest, Thank you for your outstanding rating. We are thrilled that your time with us was so amazing! Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. It was our pleasure to host your visit at Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management
Convent to Transportation and kitchen made it easy to place snacks.
Business response:
Dear Guest, It’s great to read that our location worked well for your travels and that the in-room features added a bit of convenience during your stay. At Extended Stay America, we love providing those small touches that help guests feel right at home. Thanks for taking the time to share your experience. It was our pleasure to host your visit, and we look forward to seeing you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 3.2 star rating with 2,389 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.