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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place smelled like cigarette smoke, was super dirty and run down. Wouldn’t stay here again.
The customer service was terrible. From the moment I walked in I was told to 'read the sign' when asking if I could check in early. It was 2:47pm for 3:00pm check-in. Very rude staff. The location is good regarding proximity to airport and downtown, but it isn't in the nicest of areas. Definitely would not stay there again.
We had two rooms. Both rooms had stained sheets, in one room we saw a cockroach in the bathroom, the other room bathroom sink got clogged. One room didn’t have a tv zapper when asked for one never got it. Asked for more pillows, they said they didn’t have anymore. Overall, not a great experience.
As soon as I entered the room and turned on the lights, two bugs were crawling on the counter trying to hide. The room does not look clean. There are mold / spider webs in the corners. I fled out of the room at 12am
The price is good. Service is poor. People got into a group playing loud music right at the front of front desk by outside entering. The person working in front desk was joining the crown. I came to the front deck to pick up towns, had to waited for 15 minutes for him to come back from the crown to help me.
No stay, still charged Waited 16 minutes for a front desk person to appear for us to check in. When she did arrive she was short and exasperated. I gave her my id and reservation code. After many more minutes on her computer she gave them back and unapologeticly stayed there was no reservation for me and even if there was she had no rooms with 2 beds available. I asked how that can be when I have provided my confirmation email that shows I have a guaranteed reservation for a 2 Queen bed room. She said I shouldn’t have used a... read more
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 3.2 star rating with 2,317 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.