Extended Stay America - San Jose - Downtown

Vanessa 

on Expedia

4 years ago

I didn't get to stay because they wouldn't take my card for incidentals and had to stay in my car 

Anonymous 

on Expedia

4 years ago

What I like about this property was very secure parking , and really nice personal and great great service But awful Room, shower was licking water from everywhere...fist time it looks like maintenance try to fix it by just sealing around the tub but the problem was behind and underneath tub licking water from everywhere. Never got fix. 

Anonymous 

on Expedia

4 years ago

I didn't know I was going to be charged $50 for my pets. I would have selected a different hotel. 

Anonymous 

on Expedia

4 years ago

Disappointed Stay I stayed here two years ago and I must say the property has diminished. The hall and room carpets were stained. There were dogs everywhere. Had I known pets were allowed, I would not have booked. Aside from that, the rooms are in need of repair. The first room they assigned me had a broken shower and the sink drain was filthy. The second room was a little better but the tub and sink drains were slow to drain because of the amount of debris in them. The kitchen sink dripped and I had to place a towel around ... read more

Anonymous 

on Expedia

4 years ago

Was expecting extended stay items like dishes and pans so we can cook easy meals. But they didn’t even have ice machine and a hair dryer, which is basic for hotels. Also can hear other guests talking in the hallway and parking lot, it was noisy in the evening. 

Anonymous 

on Expedia

4 years ago

dirty. There are some dead insects in the bathroom and bedroom. There are also alive insects in the bedroom. 

David 

on Expedia

4 years ago

Not so pet friendly I wont ever stay at extended stay again they say pet friendly well not this location when i checked in someone leaving had a dog and our dogs barked a couple times and the office clerk told me that he can not serve me because my dog was aggressive qhen he wasnt stupid ass