Extended Stay America - San Jose - Downtown

Anonymous 

on Expedia

5 years ago

Quiero mi devolución no cumplieron la habitación que pedí y tuve que rentar en otro hotel 

Anonymous 

on Expedia

5 years ago

As we entered... the room was very clean and smelled great. no problems there... We wanted to take a bath, the bath tub had no stopper.... needed ice... no ice machine. In the morning, it took over an hour to cook scrambled eggs because the cook top would not get hot.... I literally could put my hand on the burner at the hottest temp setting. 

Anonymous 

on Expedia

5 years ago

It was a traumatic experience. The whole place smells really bad. The pillowcases were dirty with sweat smell. The sheets had stains, and the hallways were dirty with garbage accumulated in the cornerstone. There was no manager to help the poor guy in the front desk. I tried 3 different rooms, and they all were bad. 

Anonymous 

on Expedia

5 years ago

In the bathroom I found a underwater in the shower.... that is good.. 

Anonymous 

on Expedia

5 years ago

The bed was uncomfortable, very out dated room , my windows were so dirty from the outside.. the continental breakfast consisted of 3 kinds of coffee and a variety of packaged muffins. no yogurt,juce oatmeal or ceareal.. nothing! 

Harjinder 

on Expedia

5 years ago

regretted nothing worked in the room. No rod for toilet tpaper. hook . for hanging clothes in tthe bathroom was broken. No hangers No coffee maker. no pots and pans in the room, had to get them from downstairs. No kittchen cleaner, no sponges Overall horrible experience 

Monique 

on Expedia

5 years ago

Worst experience ever air conditioning was working there Buncha pincher bugs room wasn’t clean bed was really uncomfortable and it was to loud 

Frank 

on Expedia

5 years ago

Waited 30 minutes for someone to help me check in