Extended Stay America - San Jose - Morgan Hill

Stacy 

on Expedia

3 years ago

Hallways smelled of marijuana, food and something else we could identify but was very unpleasant. Room also had unpleasant odor. Facilities extremely worn, including bathroom fixtures that had long ago lost the color and texture of the “solid surface”. Hard to even explain. Bed was hard and felt like it was all springs. We left at 11:30 pm and opted for a long drive home over sleeping in the bed. 

RONGYU 

on Expedia

3 years ago

I was not understanding the low rate while I booked the rooms... but there were not many options around the areas for my staying dates, so I booked. Now, I understand why. The worst thing is that the advertisement was a lie, they did not offer "breakfast", just coffee/tea/hot water/muffin/instant oatmeal, no where under any booking site specifies it, and I believe it should be a full breakfast or a little bit more options. The room is not clean, staff were ok but not friendly or nice. I called ahead of time and asked the sup... read more

Jacquelyn 

on Expedia

3 years ago

Hotel Shallow I was supposed to be caulked for a room because the 10-day stay out of the 5 days I had no hot water, the comp room was not in comparison with the original room! Rude young lady at the front desk 

Scott 

on Expedia

3 years ago

This hotel is little more than a Motel 6 with a poorly built kitchenette. The bathroom is falling apart, literally. Worse looking bathroom I've seen in any hotel ever. Leaking plumbing, countertop falling apart, shower/tub flaking off whatever they tried to coat it with. Not good. 

Sandra 

on Expedia

3 years ago

Very dated, scruffy, unattended 

MARISOL 

on Expedia

3 years ago

I asked for non smoking room... yes nonsmoking signs are every were but as soon you get of the elevator it smells so much smoke and the room even stronger i had to go and buy lysol. I got home and all my clothes had the smoke smell very discussed .