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Extended Stay America - San Jose - Morgan Hill
- Hotels
- Morgan Hill, CA
About this business
Location details
605 Jarvis Dr., Morgan Hill, CA, 95037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thw beds are hard and small and the water was gross the walls are thin and can hear the people and not a lot for breakfast
Business response:
Dear Tonia, Thank you for your feedback. We’re sorry to hear about your discomfort with the beds and the issues with the water and noise. We aim to provide a comfortable and pleasant stay, and we’re addressing these concerns to improve our guest experience. We’re also reviewing our breakfast offerings to better meet expectations. Your input is important to us, and we hope to have the opportunity to provide a more satisfying stay in the future. Sincerely,Hotel Management
Such an outdated dark hotel and terrible service. Terrible check in front desk, staff needs to be trained. Breakfast was terrible cheap, I came down to ask for a cup of coffee, and was told no more or it would take 30 min, while 5-6 staff were hanging in there to do nothing. I asked them what a bad service that they provided and then the guy came to prepare a new pot coffee, it still took 15 min. Room was dirty, cheap bed frames, all public areas were dirty and outdated. Do not stay again
Business response:
Dear Guest, We are truly sorry to learn about your disappointing experience during your stay. We always aim to provide a clean environment, excellent service, and an exceptional experience for all our guests. However, we regret we could not make that happen for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and ensure that future guests are not similarly impacted. We are wholly committed to rega... read more
Frequently asked questions about Extended Stay America - San Jose - Morgan Hill
How is Extended Stay America - San Jose - Morgan Hill rated?
Extended Stay America - San Jose - Morgan Hill has a 3.4 star rating with 1,849 reviews.
When is Extended Stay America - San Jose - Morgan Hill open?
Extended Stay America - San Jose - Morgan Hill is open now. It will close tomorrow at 12:00 a.m.