Extended Stay America - San Jose - Morgan Hill

Vicente 

on Expedia

8 years ago

Scary experience This OK for a night when traveling. Definitely not a place to stay longer. Location is in the middle of a business park, though there is an OK shopping center within walking distance. The room was large with a small kitchenette (no utensils, though), and the shower/tub drain was clogged (probably no cleaning for a long time). The lobby has no restrooms (only the rooms have) and a pathetic "breakfast" is served on a counter there (no seating, no tables): two types of coffee (no decaf), granola bars, supermark... read more

mlc 

on Expedia

8 years ago

Smelled terrible in the halls and room We won't be back. Very disappointing. Cleanliness. Smelled musty in room and like a dead animal in the hallways. 

angie 

on Expedia

8 years ago

Hotel had a bad oder from the time you walked in. Towels looked very old and stained. Not family friendly but definitely for those who are looking for a party hotel. 

Anonymous 

on Expedia

8 years ago

Very tired facility It doesn't seem like they want to be in business that bad. Rooms were t cleaned I. The 4 nights we were there. Kitchen was not stocked and then when we asked we got dirty dishes and pots that were coming apart. Stear clear 

Anonymous 

on Expedia

8 years ago

Has problems... Needs new managment. Worst ESA I have ever stayed at! Filthy, bad vibe, staff not happy, frowning. Very short answers. Not being at front desk, not picking up the phone. We had to wait to check in because the girl that was suppose to be at front desk was on lunch. She came out of the break room and said she could not check us in because she was on lunch. We waited about 20 minutes. Hallways were not vacumed, rooms were not vacumed, evidence of the last guests, hair, nail clippings. It was bad man. The manager... read more

Anonymous 

on Expedia

8 years ago

Not good experience dirty room. Smell in the room. Mold in the bathroom. 

Christine 

on Expedia

8 years ago

Not so nice Hotel Very disappointed! Staff was never at front desk when needed. Continental breakfast left a lot to be desired. Packaged muffins only and the basket was empty and no one around to ask for more. Men standing around outside the hotel that did not make you feel comfortable. The location was great for where I was going but would never stay here again. There was also a terrible smell at the hotel that no one seemed to know what it was, I would rather travel further and stay at a nicer hotel. 

John 

on Expedia

8 years ago

The room smelled of urine Stay only if you have no other choice. The room smelled like urine.