Extended Stay America - San Jose - Morgan Hill

danielle 

on Expedia

7 years ago

extended smoke stay there were ashes everywhere broken glass and smelled like dead bodies and smoke. 

Brenda 

on Expedia

7 years ago

Disappointed in many ways On the outside the hotel looks good. The inside was a different story. It is run down and needed some cleaning. The room was livable, but not cleaned properly. The floor had not been mopped for quite some time. I dropped a piece of ice on the floor and when I went to wipe it up, the rag turned black. They are set up for extended stay only and should not be renting on a nightly basis. No ice machine, my husband had to go to Walmart, what is so hard about putting ice trays in the freezer when you know... read more

Anonymous 

on Expedia

8 years ago

Not in very good shape. Pretty janky. I guess I didn't know what an Extended Stay America was. I do now. Basically on the Motel 6 end of the spectrum and not as nice as some Motel 6s. Cheap. Has a fridge/sink/hot plate/microwave. Nevertheless I wouldn't want to stay there more than the one night. 

Gloria 

on Expedia

8 years ago

Never Again-Rating a Big ZERO Extended Stay means no service.... which would be okay if that was shared at check in. Table lamps didn't work, card key system worked intermittently, no towels (had to retrieve from reception), toilet overflowed and had to plunge ourselves... rotten trash smells overwhelmed the hallways...checked out... couldn't take it anymore! 

Allyssa 

on Expedia

8 years ago

Worst stay, not worth the time or money. First off, the bathroom was NOT clean! You could tell the floors were barely mops or even swept when I walked in and could see white powder like stuff all over the floor in literally EVERY corner! The shower clearly needed a better cleaning because the walls of the shower had clearly had layers of dirt on them. The room floor needed to be vaccumed badly and windows needed to be wiped down badly. The halls needed to be vaccumed and the elevator floor needed moped BADLY, along with the ... read more

Anonymous 

on Expedia

8 years ago

Reserved Non-Smoking Rm, but was given Smoking Rm I checked in early at 1pm and was told they were sold out and didn't have a Non Smoking room available. I reserved a Non-Smoking room and I was in early???? Room was not very nice, bed was terrible! 

jerry 

on Expedia

8 years ago

Couldn't sleep in the bed. Sheets and pillow cases were "yellowed" from body stains. I went out and bot a sleeping bag liner and slept on top of the bed. Only one wash cloth for three days. No one made the bed or checked the room in three days. 

Claudio 

on Expedia

8 years ago

Bad night The room had a smell to it , The hallway and stairs were dirty.Checking out was a joke the printer didn't work the clerk look like homeless person !!!!