Extended Stay America - San Rafael - Francisco Blvd. East

Pam 

on Expedia

5 years ago

Hard pass. The price paid for this budget motel was a complete rip-off. As advertised on Hotels.com, it looked pretty decent. Not so. It cost nearly $200 a night to sleep on sandpaper-like sheets, rock hard pillows, crappy "breakfast," no ice machine, sketchy neighborhood right on the interstate, and zero room amenities. If I had known it was so low-budget, I would have stayed elsewhere. 

Anonymous 

on Expedia

5 years ago

Very basic. No amenities. Full kitchen with nothing in it; no cups, plates, silverware etc. no ice. No hangers in closet. 

Diamond2020 

on Expedia

5 years ago

There were "ants" in the room. The room said suite, but it was extremely small. No room service unless you pay $10.00. Wait, isn't room service included in ALL hotels? The breakfast was a breakfast bar or muffin. Really? All that money for a muffin and coffee? WORSE PLACE I'VE EVER BEEN FOR THAT PRICE!!!!!!!!!!!!!!!!!!!!!!!!!! 

Anonymous 

on Expedia

6 years ago

The tv was broken asked to be ficed never happened 

Scooter 

on Expedia

6 years ago

We booked and confirmed a 2 queen bed room but upon arrival we were checked into a single king. When asked for pillows for pullout couch was told they ran out of pillows!!!