Extended Stay America - San Rafael - Francisco Blvd. East

Anonymous 

on Expedia

6 years ago

Overpriced for its condition. You can hearo people in the adjacent rooms through the walls 

Sylvia 

on Expedia

6 years ago

Would stay there as a last resort 

Anonymous 

on Expedia

6 years ago

Nothing unique about the property. Clerk was unfriendly and not helpful. We heard a large dog barking on our floor and loud noises in the middle of the night. 

Sandra 

on Expedia

6 years ago

Bad service Had the deluxe suite with kitchen and when I asked the front desk for dishes and pots I was told they’d bring it up. Waiting 30 min and called again. Again I was told they’d bring it up. Never showed up .., So I paid the extra cash for the kitchen but couldn’t use it because their front desk was incapable to bring the plates and pot. Never again 

David 

on Expedia

6 years ago

Misleading info Look up "suite" in the dictionary and this room does NOT qualify. 

Anonymous 

on Expedia

6 years ago

Absolutely Nothing. The place smelled terrible, the colors are gross. I will never stay here again. 

Darren 

on Expedia

6 years ago

OK hotel, but the ants in the kitchenette area and bathroom made us leave a day early. Because we booked through Hotels.com it was too much a hassle with hotel to get money back. So not exactly favorable about Hotels.com or Extended Stay. 

Anonymous 

on Expedia

6 years ago

There was not even one cup or glass to get a drink of water in the room. What was advertised as a continental breakfast was two urns of coffee (the Italian roast empty) one urn of hot water and a few tea bags, some very small plastic wrapped blueberry muffins and some granola bars.The staff was not particularly helpful and didn't know the answers to some questions we had.