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1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When you check in at night and front door is closed make sure you use the “telephone” on the wall otherwise the Night time clerk will lecture you on why you should not knock to get his attention but use the phone on wall also make sure you ask for the Kitchen appliances and flatware otherwise it’s not offered. Bring your own TP you don’t care for sand paper
Business response:
Willy, thank you for taking the time to review your stay with us. We regret not meeting your expectations and apologize for the service issues you encountered. We will share your comments with our team and make sure we are more consistent in our service delivery. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Hotel was clean. Shawn at the front desk was very helpful. Only negative is that the bed was too firm.
Business response:
Isander, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our immaculate accommodations and with the service Shawn delivered. It will be our pleasure to share your kind compliments with him. However, we regret our beds were not to your comfort. We appreciate your feedback as it helps us elevate our guests' experience. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Staff turned me on to a great restaurant, girlfriend and I loved it.
It was good
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great comfortable beds
Business response:
Thank you for the glowing review of Extended Stay America. We are delighted to know you loved our cozy beds and slept well. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a very pleasant stay
a
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Extended Stay America - San Rafael - Francisco Blvd. East has a 3.4 star rating with 2,345 reviews.
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.