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Extended Stay America - San Rafael - Francisco Blvd. East

3.4
  • Hotels
  • San Rafael, CA

About this business

HospitalityHotels

Location details

1775 Francisco Blvd. E., San Rafael, CA, 94901, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,345 reviews
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willy's profile image
willy 
4 years ago

When you check in at night and front door is closed make sure you use the “telephone” on the wall otherwise the Night time clerk will lecture you on why you should not knock to get his attention but use the phone on wall also make sure you ask for the Kitchen appliances and flatware otherwise it’s not offered. Bring your own TP you don’t care for sand paper 

Business response:

Willy, thank you for taking the time to review your stay with us. We regret not meeting your expectations and apologize for the service issues you encountered. We will share your comments with our team and make sure we are more consistent in our service delivery. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management 

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Isander 
4 years ago

Hotel was clean. Shawn at the front desk was very helpful. Only negative is that the bed was too firm. 

Business response:

Isander, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our immaculate accommodations and with the service Shawn delivered. It will be our pleasure to share your kind compliments with him. However, we regret our beds were not to your comfort. We appreciate your feedback as it helps us elevate our guests' experience. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management 

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Anonymous 
4 years ago

Staff turned me on to a great restaurant, girlfriend and I loved it. 

Anonymous's profile image
Anonymous 
4 years ago

It was good 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Great comfortable beds 

Business response:

Thank you for the glowing review of Extended Stay America. We are delighted to know you loved our cozy beds and slept well. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

It was a very pleasant stay 

Ricardo's profile image
Ricardo 
4 years ago
Jerry's profile image
Jerry 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago

a 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East

How is Extended Stay America - San Rafael - Francisco Blvd. East rated?

Extended Stay America - San Rafael - Francisco Blvd. East has a 3.4 star rating with 2,345 reviews. 

When is Extended Stay America - San Rafael - Francisco Blvd. East open?

Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.