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Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, convenient location, comfortable stay We stayed for just one night. The room on the fourth floor with a great view of the bay. Beds were very comfortable. The room was very quiet, not much noise from outside nor other rooms. Air conditioner / heater was new, working properly. The room was clean, except that ants appeared on the counter couple of hours after we brought in some food.
Business response:
Dan, thanks for being our guest at Extended Stay America. We feel delighted to read you loved the comfort of your bed as you could experience a good night’s sleep and the scenic view along with the other offerings which made your stay a great one. Your feedback is noted, and we’ll instruct our housekeeping staff to inspect your room for taking the necessary steps. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Peaceful I always enjoy staying in this hotel. The only thing ididnt like this time waa that the hall going to the pool smell like weed.
Business response:
Ellen, we are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
This was my 5th time at this location and it felt like home
Business response:
Marisa, thank you for returning once more to Extended Stay America as it is the best compliment we could ever receive! It is always a pleasure to welcome you for another visit with us, and we look forward to serving you whenever your travels bring you this way. Sincerely, Hotel Management
Cheap. Spare accommodation. The shower wasn't hot enough. They do not vacuum the hallways and lobby. They are rarely at the desk. The place is very very very noisy from the traffic and patrons.
Business response:
Susan, it is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the service that we typically provide. Sincerely, Hotel Management
I thought the price was too high
Business response:
We truly appreciate you taking the time to share your recent experience at our hotel. Thank you for your comments about the price you paid relative to the value received. With our complimentary grab-and-go breakfast, free Wi-Fi and spacious suites with fully equipped kitchens, we hope you will agree our hotel is a great value relative to many other hotels. Thanks again for your feedback, and we hope you will give us the opportunity to host you again at Extended Stay America. Sincerely, Hotel Management
Needed a place for weekend of h.s. reunion. Convenient location, clean, quiet room. Worked well...............
Business response:
Thank you for being our guest at Extended Stay America while you were here for a reunion. It’s a pleasure knowing you loved our location and your spotless room. Please visit with us again the next time you are in the area. Sincerely, General Manager
Business For the location and condition of the hotel the price should be half of what it is.
Business response:
Richard, thank you for your feedback. We are pleased you stayed with us, but I am sorry for not meeting your expectations. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Honeslty hotel room was great, location is very convenience. Front desk help wasn't friendly but I was ok with that. The very down side was they offer housekeeping service at extra charge, yes they did not clean my room the 3 days that I was there. Very sad. This is the first time that I expreince this :(
Business response:
Edvin, thank you for taking the time to post your review of Extended Stay America. We are happy to know you were pleased with our location and had a comfortable stay. Kindly be familiar, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, and is available upon request at a nominal fee. We hope to see you again in the near future. Sincerely, General Manager
essenziale ma valido Hotel "consistent" ma adattissimo per il tipo di utilizzo "mordi e fuggi" dovuto al nostro tipo di viaggio . Posto in una zona un po' decentrata , è , ripeto , ottimo per chi lo sceglie come semplice tappa notturna .
Business response:
Thank you for being our guest. We are pleased to read you had an overall pleasant stay and that your large room along with the kitchenette met your expectations. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.