Extended Stay America - San Rafael - Francisco Blvd. East

Anonymous 

on Expedia

7 years ago

There was open and used soap in the shower. No shampoo or conditioner. The air conditioner did not work well at all. The continental breakfast was non-existent. They had coffee and two, literally two granola bars total out. Staff members were sitting out in the lobby talking negatively about their jobs. The front desk lady was very pleasant and courteous however. 

Lu 

on Expedia

7 years ago

适合一家人住 酒店适合一家人住 

Anonymous 

on Expedia

7 years ago

It is value for money It is value for money. However they need to improve on following Break is not really a break fast.The can charge couple of dollars but should provide basic breakfast Wi fi needs to be improved immediately Many US mobile networks do not have range at this hotel ex-T mobile, Lyca but they work fine as soon as you cross apx 1 mile periphery .They must fix it.I had terrible time with mobile and it impacted my work also. 

Jennifer 

on Expedia

7 years ago

Nice, pet friendly hotel with large rooms 

Anonymous 

on Expedia

7 years ago

Close to family Freeway noise and no shampoo in the room was a negative. Shampoo was free at the front desk if you ask! 

Ginny 

on Expedia

7 years ago

Large space but needs more furnishing Surprised by the size of the room but could have used more furniture. Two chairs to sit on and eat at the table would have been nice instead of having to sit on the couch and eat on the coffee table. No dishes, etc. when we checked in. Had to ask for them and got less than minimal. Had to buy bowls. Only cookware was a 12' frypan and there were only 8" burners on glass stovetop. The lack of kitchenware was quite ironic in view of the advertisement for an Extended Stay Cookbook in the ele... read more

andres 

on Expedia

7 years ago

Se les pidió toallas Y no fue posible Muchísimas hormigas que salían de los conectores de luz y poco interés en resolver el problema