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1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, comfortable beds, good coffee
Business response:
Deborah, thanks for the kind review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that you experienced a great night’s sleep in your comfy bed. On behalf of the entire team, we thank you for your kind comments and invite you for another outstanding stay with us on a future date. Sincerely, Hotel Management
콘도식 호텔로 장기 투숙에 적합해요. 콘도식 호텔이라 장기 투숙에는 적합한 곳이고 쾌적하고 청결해서 좋아요. 단지 주전자나 식기 등을 따로 빌려야 하는 것이 좀 아쉬었고 조식은 커피와 간단한 스낵류만 있어 아침을 든든히 드시는 분은 좀 싫어하실 수도 있습니다. 그러나 전체적으로 만족스러웠습니다.
Business response:
진호, thank you for choosing to stay at Extended Stay America and for sharing your experience. We are glad you loved the comfort of your clean room and were impressed with service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
disappointing breakfast. No Hot Breakfast, I'm so disappointed. I thought at least there would be a decent cold breakfast and I would get Oj and fruit. All they had were muffins bars coffee tea and oatmeal and Coco. I took the oatmeal back to the room thinking that there would be bowls and cooking utensils in the room no no no, no bowls no cups no eating utensils in the kitchen area so how's that supposed to be an extended stay I have to go out and get bowls and utensils and cooking Ware every time I stay here really? Okay l... read more
Business response:
Dupree, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. Having said that, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Close to where I did business The front desk attendant, Bre, was pleasant and very helpful. She took the time to tell me how best to get to my business location/appointment and I used the information with positive results. Would stay there in the future.
Business response:
Barb, thank you for your kind remarks about your visit to Extended stay America. We are glad to read you were impressed with the proximity to your place and that you liked service offered by Bre. Thanks for choosing us, and we hope to welcome you again when in the area. Sincerely, Hotel Management
Nice area Everything was good. The room had a bad odor they sprayed it down, didn't help. But I like how they had a kitchen so after I cooked the smell was gone!
Business response:
Yume, thanks for being our guest. We are happy to know you had an overall pleasant stay. However, we are sorry for the cleanliness issues you had in your room and we regret the inconvenience this caused. We are working with our housekeeping team to tighten procedures to ensure that we deliver a superb stay every time. Again, we apologize, and we hope to have another chance to impress you all during your future visit. Sincerely, Hotel Management
Fine your Wi-Fi should be more robust folks, it's a digital world
Business response:
Bruce, thank you for being our guest and for sharing your experience. We are delighted you had a pleasant experience at Extended Stay America. We appreciate your suggestion and have taken a note of it. Thanks for the feedback, and we hope to welcome you back again. Sincerely, Hotel Management
Business response:
Margaret, thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
I was pleasantly surprised and relieved to find a very welcoming Lobby, excellent service from the woman at the front desk... extremely accommodating, and a room that was perfect for my last minute purposes. I believe I could stay here for several nights and continue feeling very comfortable, especially when I can cook my own meals. I really appreciate the spacious refrigerator freezer.
Business response:
Thank you for being our guest at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room which made your stay more comfortable. We enjoyed hosting you, and look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for your gracious rating of Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Extended Stay America - San Rafael - Francisco Blvd. East has a 3.3 star rating with 2,286 reviews.
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.