Extended Stay America - San Rafael - Francisco Blvd. East

Business response:

Thank you for choosing to stay at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Cary, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked most the facilities we offer. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management 

Business response:

Nicholas, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the gracious review. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Sydney, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management 

Business response:

Thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room. However, we are sorry you weren't satisfied with our breakfast offerings. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Deborah, thanks for the kind review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that you experienced a great night’s sleep in your comfy bed. On behalf of the entire team, we thank you for your kind comments and invite you for another outstanding stay with us on a future date. Sincerely, Hotel Management