This profile has been claimed by the business owner or representative.
Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Princess, thank you so much for the terrific feedback. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thanks again for allowing us to be of service, and we hope to see you again soon at Extended Stay America - San Rafael - Francisco Boulevard East. Sincerely, General Manager
Clean room and friendly staff. The location is next to the highway- but close to downtown.
Business response:
Nanette, thank you for being our guest at Extended Stay America - San Rafael - Francisco Blvd. East. We are delighted to know our location worked well for your needs and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! We appreciate your business and look forward to welcoming you back soon! Sincerely, General Manager
Housekeeping The room was ok for a short stay. You don't have daily housekeeping. You have to ask for service. If you need towels you have to call for them or bring down your old ones to the desk. Which is a hassle when you pay for the service.
Good for work trip The key card and door handle was defective and gave us trouble upon returning to our room
Good location Desk staff friendly but said my room wasn't pre-paid (it was). They claim they are not 'allowed' to contact Expedia so they adjusted the price. They wouldn't explain what that meant or produce a zero receipt. I called Expedia to confirm the prepay.
Are The Beds Harder Than San Quentin? friendly staff. a decent place to catch some sleep, but don't linger.
Good stay Nice place very near Terrapin Crossroads
Business response:
Thank you for taking the time to share your experience. It is good to know you enjoyed our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.