This profile has been claimed by the business owner or representative.
Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
适合一家人住 酒店适合一家人住
Business response:
Lu, thank you for the wonderful feedback of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
It is value for money It is value for money. However they need to improve on following Break is not really a break fast.The can charge couple of dollars but should provide basic breakfast Wi fi needs to be improved immediately Many US mobile networks do not have range at this hotel ex-T mobile, Lyca but they work fine as soon as you cross apx 1 mile periphery .They must fix it.I had terrible time with mobile and it impacted my work also.
Business response:
Thank you for choosing to stay at our hotel. We are happy to know you found us to be a good value for money, but we are sorry our breakfast offerings were not up to your expectations. We have shared your feedback with our Brand Leaders to consider while planning the menu in the future. We have also followed up with our engineering team to address the internet connectivity issue. We hope you will consider returning to stay with us on your next visit to the area. Sincerely, Hotel Management
Nice, pet friendly hotel with large rooms
Business response:
Jennifer, we are happy you chose Extended Stay America for your stay. It is a pleasure knowing you were benefited with our pet-friendly facility and that everything we offer was perfect for your needs. Thank you for your feedback, and we look forward to having you and your furry friend as our guest again soon. Sincerely, Hotel Management
Close to family Freeway noise and no shampoo in the room was a negative. Shampoo was free at the front desk if you ask!
Business response:
Thank you for staying with us. Although you had an overall pleasant stay, we are sorry you were unhappy with our hotel policy in regard to kitchenware and regret the inconvenience caused. Your concerns have been shared with the concerned team members to improve the facilities and services moving forward. It was a pleasure having you as our guest, and we hope to have the chance of welcoming you back soon. Sincerely, Hotel Management
Large space but needs more furnishing Surprised by the size of the room but could have used more furniture. Two chairs to sit on and eat at the table would have been nice instead of having to sit on the couch and eat on the coffee table. No dishes, etc. when we checked in. Had to ask for them and got less than minimal. Had to buy bowls. Only cookware was a 12' frypan and there were only 8" burners on glass stovetop. The lack of kitchenware was quite ironic in view of the advertisement for an Extended Stay Cookbook in the ele... read more
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Your feedback is appreciated as it will help us improve our facilities moving forward. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
David, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Hyun, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Se les pidió toallas Y no fue posible Muchísimas hormigas que salían de los conectores de luz y poco interés en resolver el problema
Business response:
We appreciate you taking the time to post your review. We are glad you enjoyed your overall stay with us. Having said that, we are sorry for the inconvenience you had with your room and our staff. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope to welcome you back for a much improved visit. Sincerely, Hotel Management
Go see Phil! Closest hotel to Terrapin Crossroads. A bit pricey, but reasonably comfortable clean and quiet.
Business response:
Andrew, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 3.4 star rating with 2,348 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.