Extended Stay America - San Ramon - Bishop Ranch - West

Richard Aguilar 

on Expedia

9 years ago

Close to location I needed to be at following day. Everything was OK until 05:15am when all of a sudden while I was asleep, the fire smoke alarm went off in my room, it would not turn off for thirty mins. After it went off I could not go back to sleep. 

Anonymous 

on Expedia

9 years ago

Awful. Floor was flooded Toilet was backed up. Clientele were scary. 

Anonymous 

on Expedia

9 years ago

Total dive hotel I will NEVER stay there again! I've stayed there several times but NEVER EVER AGAIN! Such a dump! A total dive! Never again! 

Anonymous 

on Expedia

9 years ago

Ugg, whish work didn't make me stay here Dead bugs in cabinet, old food left still in microwave, microwave dirty with food, room so so on ckean. Small gap at bottom of dor where anything could crawl in 

Anonymous 

on Expedia

9 years ago

Disaster I had 2 rooms reserved and had requested late check in. We arrived about 8:30pm and was told there were no clean rooms available. The front desk clerk said, "We have rooms available, just not any clean rooms". The excuse was that due to rain storms that day their cleaning help didn't show up. I had traveled 5 hours by car in the "storm". 

looked good 

on Expedia

9 years ago

Thought it would bebetter What got me was it was a smoking room but not one ashtray??? There was a plastic Walmart bag tied around the smoke detector. There was a massive hair ball on the top of the drain.it was in plain view. Took me a while to pull all the hair out that drain. I wasdissappointed 

Jolene 

on Expedia

9 years ago

No free continental breakfast