Extended Stay America - San Ramon - Bishop Ranch - West

Never Again 

on Expedia

9 years ago

Bugs, Reused sheets. 

David 

on Expedia

9 years ago

Stay somewhere else There was no hot water. I was next to the laundry room and it was loud. Won't stay here again. The management was hard or impossible to find. 

Anonymous 

on Expedia

9 years ago

It will work but won't be your favorite. Extended Stays are meant to be on the lower end but represent a good value. This was probably the weakest one I have ever visited. The manager was great and personable, but the rooms did not have glasses/cups or trash cans. 

Anastacia 

on Expedia

9 years ago

Get what you pay for. Let's just say had I not prepaid, I would have checked out and gone somewhere else. The room is basic, which is fine. But in the 3 days I was there, not one day was there housekeeping. My card kept deactivating every night. Room was dirty. Front desk owner had an attitude. 

Lisa 

on Expedia

9 years ago

Don't stay here 

Lawrence 

on Expedia

9 years ago

Find somewhere else Had some issues getting Wi-Fi to work, the room was dirty and dated. There were cigarette burns in the blanket and on the counter. There was visible blood on the nightstand so I had to go buy sanitizing wipes to clean it myself as the front desk never sent anyone (it was after 9pm). Overall, it wasn't good. Luckily I was only there one night and then left. 

Anonymous 

on Expedia

9 years ago

No amenities provided.. Only upon request Very misleading on website Need to clarify facts on website 

Anonymous 

on Expedia

9 years ago

Stealer housekeepers! The stay was terrible. Absolutely no kitchen wear, no coffee pot and the front desk wasn't helpful at all. To top it off, I left my expensive coach jacket and reported it about twenty minutes after checking out. The housekeeper did not turn my coach jacket in and swear that there was nothing left. There's no integrity at that hotel and the nanagement refuse to hold the housekeepers accountable.