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Extended Stay America - Savannah - Midtown
- Hotels
- Savannah, GA
About this business
Location details
5511 Abercorn St., Savannah, GA, 31405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ehhhh Overall it was just ok.... I'm not a picky person and I don't complain much but I probably won't be staying here again. We checked in kind of late at midnight and there was nobody at the front desk so we had to call the hotel and someone in the back answered she then came out with a mouth full of food. The front lobby smelled really musty and kind of like old Chinese food if you will. As well as the hallways upstairs. The room was clean and the room didn't smell so that was a plus. However we were staying 3 nights and ... read more
Business response:
Thank you for your recent review of your stay. I am sincerely sorry for the lack of professionalism you experienced from our staff, as well as the odor in the lobby and the hallways. As this hotel’s manager, I can assure you that I have alert my team to ensure your experiences are not repeated. Also, I am sorry to hear that our housekeeping policy didn’t meet your needs. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you'r... read more
Not good hotal That is not good hotal to stay all thing they use 99c I did not like to recom this hotal to my friend and my family
Smelled funny and dust all over everything, Even the tv remote control. Sink was dirty. I did not want to walk on the floor.
Business response:
Alexa - Thank you for your recent review of your stay. I sincerely apologize that your room was not clean. As this hotel’s manager, I can assure you that I have spoken with the staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area
No pool at this facility Facility didn't have a pool, which was one of the main reasons to stay at this facility.
Not recommended To get another towel we had to return a dirty one first. Toothpaste splattered on picture in bathroom. Odd smell in hall. Could hear the guest next door talk on the phone and even hang up the phone. Sadly, would not recommend this hotel.
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize for your experience including the noise levels and level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our guest protocol and cleaning procedures to ensure your experience is not repeated. Your comments are greatly appreciated and it will help us in our efforts to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and C... read more
Did not enjoy my stay at the hotel. TERRIBLE! Did not like the room! The electrical plugs are not visible, except for the ones in the bathroom and the obvious one behind the TV area.
Business response:
Thank you for posting a review of our hotel. I apologize that you were not pleased with the placement of the electrical outlets in your room. Your comments will be considered as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Savannah - Midtown
How is Extended Stay America - Savannah - Midtown rated?
Extended Stay America - Savannah - Midtown has a 3 star rating with 2,047 reviews.
When is Extended Stay America - Savannah - Midtown open?
Extended Stay America - Savannah - Midtown is open now. It will close tomorrow at 12:00 a.m.