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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms need some cleaning and the bed sheets where not the right size so they kept coming off.
Business response:
Amanda, thank you for being our guest. We are pleased to know you had a pleasant time with us, but we are sorry we missed meeting some of your expectations. Your feedback will be shared with the housekeeping team to be more diligent in their work. Thanks once more, and we hope to host you again so that we can make it up to you. Sincerely, Hotel Management
Breakfast was not what i expected. The coffee was awful
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad that except for an issue you had a great time with us. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Only great thing about this hotel its easy access off highway
Business response:
Thank you for being our guest. We are pleased to know you liked our ideal location, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
The room seemed nice. I was pretty much there to sleep and move on the next morning, but it seemed like it would be a good place to stay for an extended visit. Didn't really care for the night clerk. Apparently customer service, or at least acting like you care, is still a driving force in the the moods of late night hotel workers.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Great location. About 15 minutes from Bellevue. Close to shopping and restaurants. Easy in and out.
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Room was not thoroughly cleaned. Needed to be vacuumed. Bed was not too comfortable.
Business response:
Janet, thank you for sharing your feedback with us. Although you had an overall pleasant stay, we apologize for the cleanliness issue. Also, we are sorry for the discomfort you had with the bedding. Your feedback is discussed with the appropriate individuals of our organization in an effort to improve our offerings going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Overall, good value Room was clean and well kept. We had to request dishes/cups from front desk as they no longer keep them in the room. The location was fine, once we found it as it was tucked back behind some large business..
Business response:
Thomas, thank you for choosing Extended Stay America and sharing your experience. We are glad to know you enjoyed your accommodation and that you were happy with the great value we offer. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,253 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.