Extended Stay America - Seattle - Bellevue - Factoria

Lorena 

on Expedia

3 years ago

The room I was provided was not pleasant. The bathroom had mold on the ceiling and smelled bad. It was not cleaned properly and had stains on the door as well. Additionally felt unsafe as the building was tucked behind larger corporate buildings and was approached by a ragged looking woman asking for cigarettes and money. 

Kirstin 

on Expedia

3 years ago

Provided a room when they knew the lock didn’t work. Had to change rooms next day. New room had broken toilet and remote. 

Keivan 

on Expedia

3 years ago

Poor admission desk. Rude and untrained front desk personnels. Old beds. Unfortable mattress. Broken TV table. Kitchen sink drainage sewarage smell. Broken room safety lock. Loose floor carpet. Very low quality snack and cakes as a grab-and -go breakfast. Those were my personal experience and observations during seven days staying at this hotel. DON'T STAY AT THIS HOTEL. 

oscar 

on Expedia

4 years ago

TERRIBLE 

starlet 

on Expedia

4 years ago

Better choices The employee at the front desk was very friendly and helpful. The hotel, didn’t have working room keys so the front desk had to let you in every time you wanted into your room. The room was very basic, the floor was sticky and the cupboard was missing the front. It might be good if your looking for long term stay because it does have full fridge and a two burner stove top. Coffee in the lobby and breakfast was a muffin or breakfast bar. Hotel overpriced for the room. 

Janet 

on Expedia

4 years ago

Clean lots of parking 

Robert 

on Expedia

4 years ago

They wouldn’t let me check in even though we had traffic to get in late I’m totally upset about this and will never come back …