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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not up to par First room the toilet was running constantly so they gave us another room. Not as good as other extended stay places we've been to. Mostly run down. Looks like they purchased a crappy hotel and slapped their name on it.
Business response:
Please accept our apologies for not providing you with a comfortable stay while you were here. We truly regret the inconvenience you had and appreciate your patience. Your concern has been shared with our maintenance team to see where the necessary repairs are required. We hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, Hotel Management
Not worth the money The towel rack fell off, kitchen light got no brighter than a night light and microwave had no tray. Also no ice machine anywhere. A leak in the ceiling of the laundry room caused the fire alarm to go off. The flashing lights on the alarm in our room stayed on all night. The only good thing was the people that worked there tried their best to help with issues.
Business response:
Susan, thank you for posting a review of your stay. We are sorry for to maintenance issues you encountered and would like to offer our apologies for the inconvenience this caused. Please know, we will share your comments with the management and take steps to prevent such reoccurrences. We hope you will consider this as an isolated incident and allow us the opportunity to welcome you back. Sincerely, Hotel Management
Walking into the lobby the floors were filthy and dirt and debris EVERYWHERE. Dirty finger prints all over counter, buttons, wall plates, doors and handles. The room iwas absolutely disgusting. To the point where I had to go buy cleaning supplies and clean the room before I could settle in. There was hair in the bathtub and sinks. The toilet has pee on the rim. The floor was as disgusting as the lobby and hallways. Oh and trash piled up in the stairwell on all 4 floors. Then I extended my stay one more night and sent my hubb... read more
Business response:
Thank you for being our guest. We are sorry to read about your experience and the inconvenience you had. As your review is anonymous, we would appreciate additional information so that we may adequately investigate about the situation of the rewards on your reservation for the day you extended and about the laundry that went missing but later found. We request you to reach us at our front office. We are truly grateful for your patience and hope you will allow us to redeem ourselves on a future visit. Sincerely, Hotel Managem... read more
Everything was absolutely filthy or under construction, my room was absolutely covered in dirt and debris, with an exit sign and blood on my bed.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Not very maintaining of the rooms. Had nothing in the kitchen,asked for stuff. Had to go get in lobby. No forks,coffee maker or toaster. Was pretty disappointed. Won’t ever recommend or go back
Business response:
Weappreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to w... read more
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,245 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.