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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place was a so so bad! My room Smell like oven cleaner. The shower didn’t work at all. The whole hotel stunk. Don’t ever stay here!
Business response:
Thank you for taking the time to review your stay. We are sorry for the issues you had in your suite and regret your visit was not a pleasant one. We understand the importance of clean and comfortable stay, so we have shared your comments with the housekeeping and maintenance team to improve our service and facilities going forward. We value your business and hope you will consider staying with us the next time you travel to this area. Sincerely, Hotel Management
A slum. Shady characters everywhere .Felt unsafe.Did not check in.
Business response:
Thank you for sharing your feedback. We are sorry you did not feel completely secure at times and regret you did not stay with us this time. We would like to inform you that we work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We value your business and hope you will consider staying with us the next time you travel to this area. Sincerely, Hotel Management
Sketchy Not very well maintained. Trash was piled up in stairwells, sketchy area, room clean but run down. Front desk was nice but not helpful whenever I called (once about an alarm that had been going off for two hours in the early morning and once asking for a late checkout). Wouldn’t stay there again.
Business response:
Kellie, thank you for choosing us and for taking the time to post a review. We regret we were not able to meet your expectations regarding the suite and apologize that our associates were not as responsive to your requests as they should have been. We will share your comments with our team and make sure we are more consistent in our service delivery going forward. We hope you reconsider staying with us again and allow us the opportunity to redeem ourselves. Sincerely, Hotel Management
Pissed off I checked in, got to my room, and hoped into the shower. I then noticed all of the hair in the tub and sink. The floor was filthy. It hadn’t been swept. There was dust everywhere. The whole room was dirty. I tried to complain to the front desk. She said, wait for the manager. I finally spoke with him, he agreed on giving me another room. However, he refused to give me a discount and was rude. I got angry at that response and demanded a refund. They gave me a partial refund, but kept part of my money. I didn’t stay... read more
Business response:
Van, thank you for choosing us and for taking the time to post a review. We apologize for the behavior of our associate and for the inconvenience you experienced. We will share your comments appropriately and make sure we are more consistent in our service delivery. We will also share your feedback regarding the cleanliness issues you encountered with our housekeeping team and ensure we are more diligent going forward. We hope you will reconsider staying with us and allow us the opportunity to regain your trust. Sincerely, H... read more
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
i dont know where to start. we arrived at 2:20 and the lady working refused to let us check in (even though there is a $10 fee for early check in). the hotel offers cable... there was 2 channels. they said they were having problems with it. internet was "free" unless you wanted it to run your device or computer then it was $1.99 an hour or $5.99 a day. the gate wouldnt open with key cards. do not rely on having enough soap or shampoo in the room. we did go and buy some. they also offer a grab and go breakfast.... NOPE. and w... read more
Business response:
Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. On a positive note, we are glad you and your husband liked your room along with the kitchenette setup. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,245 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.