Extended Stay America - Seattle - Kent

Jami 

on Expedia

a year ago

Housekeeping doesn't clean rooms very well. Food always left on counters, bathroom is a hit or miss. But overall it's better than sleeping in my car so I can't complain 

John 

on Expedia

a year ago

The room wasn't cleaned bathroom had hair bar a soap 1/8 roll of toilet paper. Bed wasnt made it looked slept on. I left and slept somewhere else. 

Nicholas 

on Expedia

a year ago

We try to check in with the confirmation number, etc. etc. and we’re not able to check in! We had to pay for a separate night because your itinerary and your confirmation number did not come up in the system! Very disappointed 

David 

on Expedia

a year ago

Said on Expedia no smoking hotel and that’s not the case rooms have been smoked in and hallways but they claim it’s smoke free hotel like I’m stupid instantly canceled my reservation and lady at front desk told me she canceled it but didn’t and still charged me for the whole stay had to deal with Expedia for my refund hopefully they actually do the refund. 

William 

on Expedia

a year ago

The staff was pretty rude, i woke up kind of late and called down to ask for a late check out, and they gave me 30 min and then hung up on me.. That after we stayed fo 2 days.. 

Shelley 

on Expedia

a year ago

Don’t ever stay here! Hotel is in lockdown. You need to knock (no buzzer) to be let in to check in. I knocked and no one answered. Had to wait until someone used key card to get in. No one is ever at the front desk. Dirty carpets and it smells like it use to allow cigarettes. Looks like they house homeless people. Unkempt people coming in and out. I’m unfriendly staff. Bed is on cheap metal bed frame that move around and bang wall when getting into bed.