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Extended Stay America - Seattle - Lynnwood
- Hotels
- Lynnwood, WA
About this business
Location details
3021 196th St. SW, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don’t recommend. The staff was rude and they didn’t even have a hair blow dryer.
Business response:
Thank you for your review. We are sorry for the unpleasant experience you had with our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. Please know, hairdryer for your suite is available at the front desk upon request. We value your comments and hope to have another chance to prove ourselves. Sincerely, Hotel Management
One of the things I look for when selecting a place to stay beside the particular hotel line is what they offer in the way of breakfast. If they offer free breakfast such as this hotel, I dont mind paying a little more, especially when there were 4 people involved. It saves on the cost of eating out. This hotels idea of free breakfast was coffee and granola bars. They advertise free breakfast but dont tell you until you check in that is "more like a grab and go snack bar" to use their words. Also when we got to the floor we ... read more
Business response:
Thank you for your review. We apologize for the service issues and the smoke odor you faced while you were here. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We are also sorry you were disappointed with our breakfast offerings and that it did not live up to your expectations. Based on your feedback, we are working with our food and be... read more
The property is dated and you can hear everything all of the neighbors do.
Business response:
Thank you for being our guest and providing your feedback. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. We appreciate your comments and hope you will choose us the next time you are in the area. Sincerely, Hotel Management
Very bad Hotel Many concerns: 1) You say that it is a non-smoking hotel. But we could smell weed in the corridors and also in the elevator. Also, there are people smoking just outside the main entrance all the time. 2) There is no exhaust fan in the bathroom! This is not acceptacble and I have never seen this in a hotel that charges $175 per night 3) We got strong cooking / meat smell in the bathroom from neighbouring room. Being vegetarians, this was an aweful experience. 4) Your reception sent us to a room that was not at ... read more
Business response:
Thank you for your review of our hotel. We are sorry you experienced so many difficulties during your stay with us. This is not the type of feedback we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. Thank you again, and we hope to make it up to you in the future. Sincerely, Hotel Management
Hallways smelled terrible. Furniture in room for was broken. We didn’t stay the second night because it was just too gross. Shady characters in the lobby and parking lot. Just didn’t seem safe.
Business response:
Thank you for evaluating your stay with us. We are sorry for the cleanliness & maintenance issue you encountered and regret it compromised your stay. We have shared your feedback with the appropriate team so that we can improve our future guests' stay. We also regret that you did not feel completely secure at times. We take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situation. We hope you will consider a future stay as we would welcome... read more
Noisy (thin walls, floors). No vent in bathroom. Tired rooms.
Business response:
Thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We value your comments, and we hope you will make plans to stay with us again. Sincerely, Hotel Management
They don’t tell you at check in that you need to pay for room cleaning service. Smokers were 5 feet from the front door even though there was a sign for no smoking 100 feet from door. Breakfast was packaged oatmeal or a granola bar. No coffee was made. Would not stay there again
Business response:
Lauri, thank you for your review. We are sorry for the service issues you encountered, and our breakfast was not to your likings. We will share your feedback with the front desk team to be more diligent going forward. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Thank you again for letting us know, and we hope to have you back for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Lynnwood
How is Extended Stay America - Seattle - Lynnwood rated?
Extended Stay America - Seattle - Lynnwood has a 3.5 star rating with 1,880 reviews.
When is Extended Stay America - Seattle - Lynnwood open?
Extended Stay America - Seattle - Lynnwood is open now. It will close tomorrow at 12:00 a.m.