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Extended Stay America - Seattle - Lynnwood
- Hotels
- Lynnwood, WA
About this business
Location details
3021 196th St. SW, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was the worst hotel I have ever stayed at!!! Worst experience I ever has. I had 2 rooms, 1 for me and my wife and 1 for my daughter and her family. We ended up on the 4th floor and my daughters family ended up on the 3rd floor. I had requested rooms on the same floor and close together and they could have cared less. Their apology wasn't even sincere. I doubt like I will be using your services in the future!!!
Business response:
Jeffrey, thank you for including us in your travel plans. Please accept my personal apology as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We invite you and your family to come back and validate the changes we will be implementing and to experience the stay you expect and dese... read more
Young and crazies The hotel seems to be frequented by the young and crazies or AKA PARTY SHACK. I have kids and was hoping for a decent quite night. The older lady working the front desk was awesome helpful.
Business response:
Thank you for evaluating your stay with us. Please accept my personal apology as well as assurance we are working to address the concerns you outlined. I am sorry for the inconvenience it caused to you and your family. Our goal is to provide a relaxing and comfortable experience for every guest, and I hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Ehhh The heater was making noises all night making it hard to sleep. Also said there was a continental breakfast and it was a grab n go that was over at 9:30
Business response:
Please accept our apologies for disappointing you. We regret that your rest was disrupted due to the maintenance issue in your room. Even though we conduct regular maintenance checks, we will refocus our efforts to make improvements. We are also sorry to know that you were unable take advantage of our complimentary breakfast. We truly hope you will give us another try and we will ensure that you enjoy a flawless stay. Sincerely, General Manager
Great staff and overall room -bed sucked The hotel was very clean and staff was great. The room looked very updated, clean and comfy but then when I climbed into the bed it did not fit with everything else. The bed was very noise, old, worn out and uncomfortable, it actually reminded me of a sleeper sofa bed. It was really disappointing since no matter how nice everything this else ultimately at a hotel it's all about the bed.
Business response:
Thank you for evaluating your stay. We are glad that you were pleased with the most aspects of our hotel. However, I am sorry that you found your bed uncomfortable. We would have loved the opportunity to resolve this issue while you were here or would have moved you to another room upon request. It was a pleasure having you as our guest, and we hope that your overall positive experience will bring you back to our hotel in the future. Sincerely, General Manager
Only rooms available. Dirty room with other people's hair in the bed. Would not recommend to friends or family. Complimentary breakfast was sub par.
Good location, not so great hotel The first room we checked into had a very noisy heating unit, so we asked to be moved to another room. The front desk staff was great and moved us with no issues. The second room was better, less noisy, but the bathroom hadn't been cleaned very well and was not in great condition.
worst hotel I've ever stayed at.. wished I had spent a few more dollars to stay at another hotel instead I fell for the false advertising and reasonable sale price. I have stayed at my shares of hotels and have never felt the need to leave a bad review until now.
Double charged me I paid for my room through Expedia. When I went to check in, they asked for my card, which isn't unusual for a hotel to do. I thought it was simply in case of room damage. A week later, looking at my credit card statement, I see they charged me themselves for my stay, on top of my Expedia payment. I am in the process of disputing my charge now. Will not stay again.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you were double charged for accommodations and for the inconvenienced you experienced. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Seattle - Lynnwood
How is Extended Stay America - Seattle - Lynnwood rated?
Extended Stay America - Seattle - Lynnwood has a 3.5 star rating with 1,880 reviews.
When is Extended Stay America - Seattle - Lynnwood open?
Extended Stay America - Seattle - Lynnwood is open now. It will close tomorrow at 12:00 a.m.